Senior IT & Infrastructure Engineer (Hybrid)

Y-Axis; Greater Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Y-Axis is seeking a Senior IT Support Engineer in Stockport with a strong background in Microsoft 365, Windows Server and networking. The role covers escalated 2nd/3rd line support across a varied customer estate in a managed services environment.

You will participate in infrastructure changes, upgrades and project work, offering technical ownership beyond a traditional helpdesk. The position is hybrid (onsite 3 days a week in Stockport/South Manchester).

Qualifications

• 2nd/3rd line support for varied customer estate.

Responsibilities

• Provide escalated 2nd/3rd line support across MS, infra and networking.

Skills

Customer-facing

2nd/3rd line support

Incident management

Technical ownership

Tools

Microsoft 365

Windows Server

Active Directory / Entra ID

DNS / DHCP

LAN / WAN

VMware / Hyper-V

Backup technologies (Veeam/Datto/Backup Exec)

PowerShell

Azure

Job description

Y-Axis is seeking a Senior IT Support Engineer in Stockport with a strong background in Microsoft 365, Windows Server and networking. The role covers escalated 2nd/3rd line support across a varied customer estate in a managed services environment.

You will participate in infrastructure changes, upgrades and project work, offering technical ownership beyond a traditional helpdesk. The position is hybrid (onsite 3 days a week in Stockport/South Manchester).