IT Support Engineer (2nd/3rd Line) – MSP Growth

Chapman Tate Associates; Burnley; On-site; GBP 35,000 - 40,000; Full time

Job summary

A dynamic Managed Service Provider in Burnley is seeking an experienced IT Support Engineer. This role involves providing exceptional 2nd and 3rd line support across diverse technologies, troubleshooting complex issues, and ensuring smooth client operations. The ideal candidate will have a strong IT support background in MSP environments, experience with Windows Server, Active Directory, and Office 365. Competitive salary of £35,000 to £40,000 per year is offered, along with opportunities for professional growth. Apply now for your next career step.

Qualifications

• Strong background in IT support within MSP or similar environments.
• Hands-on experience with Windows Server, Active Directory, Office 365, networking, and virtualization.
• Excellent problem-solving skills and a proactive approach to technical challenges.

Responsibilities

• Provide exceptional 2nd and 3rd line support across a range of technologies.
• Troubleshoot complex issues and deliver effective solutions for diverse client environments.
• Work closely with clients to ensure smooth operations and outstanding service delivery.

Skills

IT support background in MSP

Windows Server

Active Directory

Office 365

Networking

Virtualization

Problem-solving

Job description

A dynamic Managed Service Provider in Burnley is seeking an experienced IT Support Engineer. This role involves providing exceptional 2nd and 3rd line support across diverse technologies, troubleshooting complex issues, and ensuring smooth client operations. The ideal candidate will have a strong IT support background in MSP environments, experience with Windows Server, Active Directory, and Office 365. Competitive salary of £35,000 to £40,000 per year is offered, along with opportunities for professional growth. Apply now for your next career step.