Information Technology Support Engineer

Chapman Tate Associates; Burnley; On-site; GBP 35,000 - 40,000; Full time

Job summary

A dynamic Managed Service Provider in Burnley is seeking an experienced IT Support Engineer. This role involves providing exceptional 2nd and 3rd line support across diverse technologies, troubleshooting complex issues, and ensuring smooth client operations. The ideal candidate will have a strong IT support background in MSP environments, experience with Windows Server, Active Directory, and Office 365. Competitive salary of £35,000 to £40,000 per year is offered, along with opportunities for professional growth. Apply now for your next career step.

Qualifications

• Strong background in IT support within MSP or similar environments.
• Hands-on experience with Windows Server, Active Directory, Office 365, networking, and virtualization.
• Excellent problem-solving skills and a proactive approach to technical challenges.

Responsibilities

• Provide exceptional 2nd and 3rd line support across a range of technologies.
• Troubleshoot complex issues and deliver effective solutions for diverse client environments.
• Work closely with clients to ensure smooth operations and outstanding service delivery.

Skills

IT support background in MSP

Windows Server

Active Directory

Office 365

Networking

Virtualization

Problem-solving

Job description

Are you an experienced IT Support Engineer looking to take the next step in your career? Chapman Tate Associates is working with a dynamic Managed Service Provider (MSP) based in Burnley, seeking a talented professional to join their growing team.

What you’ll do:

• Provide exceptional 2nd and 3rd line support across a range of technologies.
• Troubleshoot complex issues and deliver effective solutions for diverse client environments.
• Work closely with clients to ensure smooth operations and outstanding service delivery.

What we’re looking for:

• Strong background in IT support within MSP or similar environments.
• Hands‑on experience with Windows Server, Active Directory, Office 365, networking, and virtualization.
• Excellent problem‑solving skills and a proactive approach to technical challenges.

What’s on offer:

• Competitive salary of £35,000 – £40,000 per year.
• Opportunity to work with cutting‑edge technologies in a fast‑paced MSP environment.
• Career development and training to help you grow professionally.

If you’re passionate about IT and thrive in a client‑focused role, we’d love to hear from you!

Apply today and take the next step with Chapman Tate Associates.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

IT Services and IT Consulting