IT Support Engineer

Oscar Technology; Desborough; On-site; GBP 26,000 - 32,000; Full time

Job summary

A growing IT support organisation in Desborough is seeking a confident Onsite IT Technician. In this hands-on role, you will provide user support, troubleshoot hardware and software issues, and assist with small infrastructure projects. Ideal candidates have experience in 1st or 2nd Line Support, a solid understanding of Windows systems, and excellent people skills. Benefits include a salary between £26-£32, fully funded certifications, and a supportive working environment.

Benefits

Fully funded certifications

Mileage reimbursement or company vehicle

Twenty five days holiday plus bank holidays

Qualifications

• Experience in 1st or 2nd Line Support, or Field Support.
• Strong troubleshooting skills and confidence working independently.
• Full UK driving licence with mileage covered or company vehicle provided.

Responsibilities

• Providing deskside and floor walk support across multiple locations.
• Troubleshooting Windows 10 and 11, Office, printers, networking and hardware issues.
• Managing user accounts in Active Directory, Azure AD and Intune.
• Setting up new kit including laptops and AV equipment.

Skills

1st or 2nd Line Support

Troubleshooting skills

Windows operating systems

Active Directory

Basic networking

Tools

Intune

Microsoft Office

Job description

Onsite IT Technician | £26, to £32, Paid Certs Mileage

Location : Desborough

Type : Full time, Permanent

We're supporting a growing organisation looking for a confident, people focused Onsite IT Technician to join their team. This is a hands on role working across local sites, providing end user support, troubleshooting hardware and software issues, and assisting with small infrastructure projects.

You'll be the go to technical presence onsite, ideal for someone who enjoys face to face support, taking ownership, and seeing the impact of their work immediately.

What You'll Be Doing

• Providing deskside and floor walk support across multiple locations
• Troubleshooting Windows 10 and 11, Office, printers, networking and hardware issues
• Managing user accounts in Active Directory, Azure AD and Intune
• Setting up new kit including laptops, mobiles, peripherals and AV equipment
• Supporting small upgrade and migration projects
• Working with the wider IT Support and Infrastructure teams
• Maintaining documentation and escalating issues when needed

What They're Looking For

• Experience in 1st or 2nd Line Support, or Field Support
• Strong troubleshooting skills and confidence working independently
• Solid understanding of Windows operating systems, Office, Active Directory and basic networking
• Experience with Intune or Mobile Device Management is beneficial
• A people first attitude and confidence interacting with users daily
• Full UK driving licence with mileage covered or company vehicle provided

What's On Offer

• Salary between £26, and £32, depending on experience
• Fully funded certifications including Microsoft pathways
• Mileage reimbursement or company vehicle
• Twenty five days holiday plus bank holidays
• Clear progression routes into Senior Technician or Infrastructure roles
• A supportive and collaborative working environment

If you're an onsite technician who enjoys hands on problem solving and direct user interaction, this is an excellent next step.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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