IT Support Apprentice: Problem-Solver in Tech

Back To Work; Barnsley; On-site; GBP 20,000 - 26,000; Full time

Job summary

Back To Work in South Yorkshire is seeking a hardworking IT support trainee to join our IT department in Barnsley. You will handle calls, respond to emails, and monitor systems to help keep customer environments running smoothly.

Ideal candidates are self-motivated, able to work independently and as part of a team, with strong communication skills and good organisation. No formal tech degree required; on-the-job training provided.

Qualifications

• Independent working style and proactive approach.
• Ability to work effectively in a team.
• Strong organisational skills.
• Good written and verbal communication.
• Self-motivated and eager to learn.

Responsibilities

• Handle incoming phone calls and gather required information.
• Respond to emails and prioritise incidents.
• Log alerts from monitoring systems proactively.
• Resolve IT problems for various customers and technologies.

Skills

Independent work

Teamwork

Organisation

Communication skills

Self-motivated

Job description

Back To Work in South Yorkshire is seeking a hardworking IT support trainee to join our IT department in Barnsley. You will handle calls, respond to emails, and monitor systems to help keep customer environments running smoothly.

Ideal candidates are self-motivated, able to work independently and as part of a team, with strong communication skills and good organisation. No formal tech degree required; on-the-job training provided.