IT Support Apprentice

Back To Work; Barnsley; In loco; GBP 20.000 - 26.000; Tempo pieno

Descrizione del lavoro

Back To Work in South Yorkshire is seeking a hardworking IT support trainee to join our IT department in Barnsley. You will handle calls, respond to emails, and monitor systems to help keep customer environments running smoothly.

Ideal candidates are self-motivated, able to work independently and as part of a team, with strong communication skills and good organisation. No formal tech degree required; on-the-job training provided.

Competenze

• Independent working style and proactive approach.
• Ability to work effectively in a team.
• Strong organisational skills.
• Good written and verbal communication.
• Self-motivated and eager to learn.

Mansioni

• Handle incoming phone calls and gather required information.
• Respond to emails and prioritise incidents.
• Log alerts from monitoring systems proactively.
• Resolve IT problems for various customers and technologies.

Conoscenze

Independent work

Teamwork

Organisation

Communication skills

Self-motivated

Descrizione del lavoro

An IT support company are looking for a hardworking and passionate for technology individual to join their IT department in South Yorkshire.

KEY DUTIES

• Handling incoming phone calls and gathering required information.
• Responding to incoming emails and prioritising incidents.
• Proactively logging alerts from our monitoring systems.
• Dealing with IT problems and incidents for a variety of customers and technologies.

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated