IT Support Apprentice

Back To Work; Doncaster; In loco; GBP 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

Back To Work in South Yorkshire (Doncaster) is seeking an IT support candidate to join the IT department. The role focuses on handling calls, responding to emails, logging alerts, and resolving IT incidents for diverse customers and tech stacks.

The ideal candidate will demonstrate independence, teamwork, organisational skills, and excellent written and verbal communication, with a self-motivated attitude. This position offers an entry-level chance to grow within a supportive environment.

Competenze

• Independent work style required.
• Ability to work well in a team.
• Strong organisational abilities.
• Clear written and spoken communication.
• Self-motivation and proactive approach.

Mansioni

• Handle incoming phone calls and gather required information.
• Respond to emails and prioritise incidents.
• Proactively log alerts from monitoring systems.
• Resolve IT problems and incidents for various customers and technologies.

Conoscenze

Independent skills

Team work

Organisational skills

Communication skills

Self-motivated

Descrizione del lavoro

An IT support company are looking for a hardworking and passionate for technology individual to join their IT department in South Yorkshire.

KEY DUTIES

• Handling incoming phone calls and gathering required information.
• Responding to incoming emails and prioritising incidents.
• Proactively logging alerts from our monitoring systems.
• Dealing with IT problems and incidents for a variety of customers and technologies.

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated