IT Support Trainee: Jumpstart Your Tech Career

Back To Work; Doncaster; On-site; GBP 21,000 - 26,000; Full time

Job summary

Back To Work in South Yorkshire (Doncaster) is seeking an IT support candidate to join the IT department. The role focuses on handling calls, responding to emails, logging alerts, and resolving IT incidents for diverse customers and tech stacks.

The ideal candidate will demonstrate independence, teamwork, organisational skills, and excellent written and verbal communication, with a self-motivated attitude. This position offers an entry-level chance to grow within a supportive environment.

Qualifications

• Independent work style required.
• Ability to work well in a team.
• Strong organisational abilities.
• Clear written and spoken communication.
• Self-motivation and proactive approach.

Responsibilities

• Handle incoming phone calls and gather required information.
• Respond to emails and prioritise incidents.
• Proactively log alerts from monitoring systems.
• Resolve IT problems and incidents for various customers and technologies.

Skills

Independent skills

Team work

Organisational skills

Communication skills

Self-motivated

Job description

Back To Work in South Yorkshire (Doncaster) is seeking an IT support candidate to join the IT department. The role focuses on handling calls, responding to emails, logging alerts, and resolving IT incidents for diverse customers and tech stacks.

The ideal candidate will demonstrate independence, teamwork, organisational skills, and excellent written and verbal communication, with a self-motivated attitude. This position offers an entry-level chance to grow within a supportive environment.