IT Support Apprentice — Launch Your Tech Career

MHR International UK Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading HR and finance software company is seeking an IT Support Apprentice to provide assistance with first line IT support and hardware administration. The position requires a commitment to completing a Level 3 Digital Support Technician Apprenticeship. Ideal candidates should have a strong interest in IT, excellent communication skills, and a desire to learn and resolve user IT issues. This is an office-based role in Greater London, requiring attendance five days a week.

Qualifications

• Must complete a Level 3 Digital Support Technician Apprenticeship.
• No more than six months of relevant professional experience.

Responsibilities

• Provide first line desk-side, telephone, and remote-based IT support.
• Assist with support and administration of IT hardware.
• Assist in desk moves and equipment requests.
• Maintain IT Support and asset management systems.
• Undertake project work as instructed.

Skills

Proven interest in IT/tech

Enthusiastic and professional attitude

Commitment to learning new skills

Understanding of IT concepts

Understanding of cloud environments

Excellent verbal and communication skills

Strong problem-solving skills

Teamwork

Education

Level 3 Digital Support Technician Apprenticeship

Job description

A leading HR and finance software company is seeking an IT Support Apprentice to provide assistance with first line IT support and hardware administration. The position requires a commitment to completing a Level 3 Digital Support Technician Apprenticeship. Ideal candidates should have a strong interest in IT, excellent communication skills, and a desire to learn and resolve user IT issues. This is an office-based role in Greater London, requiring attendance five days a week.