IT Software Support Engineer

Spectrum IT Recruitment; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic IT recruitment agency is seeking an IT/Software Support Engineer based in Hampshire. This office-based role involves providing ERP software training and troubleshooting technical issues. Ideal candidates should have experience in software/application support, SQL knowledge, and strong communication skills. Opportunities for career advancement into consultancy roles are available. Candidates must reside within a commutable distance from Southampton, Fareham, or Winchester.

Qualifications

• Experience in a software support or application support role is crucial.
• SQL knowledge is a requirement for this position.
• Familiarity with ERP systems like SAP or Dynamics is important.

Responsibilities

• Provide comprehensive training on ERP software to customers.
• Troubleshoot and resolve technical issues effectively.
• Liaise with the software development team as needed.

Skills

Experience in a software support / application support role

SQL knowledge

Knowledge of ERP systems (SAP, Epicor, NetSuite, MS Dynamics)

Strong communicator

Understanding of SQL databases

Job description

Overview

IT/Software Support Engineer
Hampshire based company; commutable from Southampton, Fareham, Winchester
Salary DOE - Up to 30k

Are you a tech enthusiast with a passion for ERP software and a desire to grow professionally? Join our client as a Software Support Analyst / Application Support Analyst and embark on a rewarding career.

This role is due to organic growth, the company specialise in ERP software and commercial business management solutions.

In this role you will receive comprehensive training across the company ERP software, ensuring customers are utilising the software to the best of their potential and troubleshooting / fixing technical issues where possible. Due to the nature of the role, you will liaise with those across the business, including the software development team.

Requirements

• Experience in a software support / application support role
• SQL knowledge
• Knowledge of ERP systems (SAP, Epicor, NetSuite, MS Dynamics etc)
• Strong communicator / customer service focused
• Understanding of SQL/SQL databases

Desirable Skills

• Understanding of systems relating to Sales, Purchasing, Manufacturing, Bookkeeping or Stock.
• Experience working in a support desk environment.

Additional Information

If you\'re eager to immerse yourself in the world of ERP and SQL, all while advancing having the opportunity to advance your career (potential to move into consultancy roles or other areas) this may be the role for you!

This is a fully office-based position, therefore, applicants must live within a commute remit, such as Southampton, Fareham, Portsmouth, Winchester.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.