IT Software Solutions Apprentice Technician

Lockheed Martin; Havant; On-site; GBP 18,000 - 24,000; Full time

Job summary

Lockheed Martin Havant is offering an IT Software Solutions Technician Apprentice role within the UK Applications Development team. You will learn the tools, techniques and approaches used by the team, applying them to ensure projects deliver quality on time and budget.

You will assist with developing, implementing and supporting software systems, gaining exposure to productivity software and integrating databases and customer systems for automation.

Qualifications

• GCSE English and Maths at grade C/4 or above.
• Basic knowledge of software tools and systems.
• Strong problem-solving and analytical abilities.
• Excellent verbal and written communication skills.
• Willingness to learn and develop IT software skills.

Responsibilities

• Collaborate with senior technicians to troubleshoot and resolve software issues.
• Assist in software implementation and configuration for new projects.
• Collaborate with users to understand their business requirements and provide tailored solutions.
• Conduct software testing to identify bugs and suggest improvements.
• Provide technical support to users via phone, email, and in-person interactions.
• Troubleshoot and resolve technical issues reported by users in a timely manner.
• Create and maintain accurate documentation of software solutions and users’ interactions.

Skills

Problem-solving ability

Attention to detail

Verbal and written communication

Willingness to learn

Education

GCSE English and Mathematics (grade C/4 or above)

Tools

JIRA

Confluence

Job description

Lockheed Martin Havant is offering an IT Software Solutions Technician Apprentice role within the UK Applications Development team. You will learn the tools, techniques and approaches used by the team, applying them to ensure projects deliver quality on time and budget.

You will assist with developing, implementing and supporting software systems, gaining exposure to productivity software and integrating databases and customer systems for automation.