IT Services Technician | Desktop & Network Support

York College

Bishopthorpe

On-site

GBP 27,000 - 28,000

Full time

3 days ago

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Benefits offered by this job

45 days annual leave per year

Generous Occupational Pension Scheme

Job summary

York College is seeking an IT Services Technician to deliver responsive first and second-line support for staff and students at the Sim Balk Lane campus. You will deploy, configure, and maintain desktop hardware and software, manage device updates, and assist with software distribution and asset management.

You will work closely with IT Systems and Services colleagues to contribute to infrastructure projects and evaluate emerging technologies, ensuring reliable access to IT services across

Qualifications

Experience in providing first and second-line IT support.
Basic networking knowledge (TCP/IP, DHCP, DNS).
Experience with Microsoft 365, Active Directory and Windows Server environments.

Responsibilities

Provide first and second-line technical support to staff and students.
Deploy, configure and maintain desktop hardware, software and peripherals.
Support software distribution, updates and device management.
Contribute to infrastructure projects and service improvements.
Assist with asset management and evaluating emerging technologies.

Skills

Desktop support

Networking basics

Microsoft 365

Active Directory

Windows Server

Troubleshooting

Communication skills

Device management

TCP/IP/DHCP/DNS

Tools

Microsoft 365

Entra

Windows Server

Active Directory

Device management tools

Job description

You will work closely with IT Systems and Services colleagues to contribute to infrastructure projects and evaluate emerging technologies, ensuring reliable access to IT services across

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