School IT & AV Technician

International Schools Today; York and North Yorkshire; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

International Schools Today in York seeks an IT Technician to support the School’s IT and AV equipment across classrooms and communal areas. You will provide first-line IT support to pupils, staff and visitors, and assist in deploying and retiring hardware and software under senior guidance.

The role involves maintaining safe IT practices, helping with MIS and finance-related IT services, contributing to documentation, and supporting events during evenings or weekends when required.

Responsibilities

• Provide first-line IT (and related) support to pupils, visitors and staff on school grounds.
• Provision, deployment, support and retirement of IT services, hardware or software as directed by senior IT personnel.
• Support the School’s software/hardware-reliant services (e.g., MIS, Finance).
• Assist in maximising efficient operation of IT systems and advise on process/supplier improvements.
• Provide AV support for events, occasionally out of hours.
• Contribute to departmental documentation and knowledge bases with solutions and guidance.
• Escalate issues to senior IT staff or specialist teams when needed.
• Assist users with new software and demonstrate usage as required.
• Adhere to governance, maintenance, asset management and compliance procedures.
• Maintain safety and security standards for IT equipment.
• Move, install and remove IT/AV equipment safely; work in classrooms, plant rooms and other areas.
• Collaborate with Estates, contractors and other trades during refurbishment or construction projects.
• Assist with infrastructure installation following training, including cable routing and environmental prep of IT spaces.
• Provide on-site IT/AV support for events during evenings/weekends as required.

Job description

International Schools Today in York seeks an IT Technician to support the School’s IT and AV equipment across classrooms and communal areas. You will provide first-line IT support to pupils, staff and visitors, and assist in deploying and retiring hardware and software under senior guidance.

The role involves maintaining safe IT practices, helping with MIS and finance-related IT services, contributing to documentation, and supporting events during evenings or weekends when required.