IT Service Desk Coordinator — Hybrid, 12-Month FTC

Talent Solutions - Idverde RPO; Coventry; Hybride; GBP 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Training and development

Pension scheme

Two days for charity

Résumé du poste

idverde is seeking an IT Service Desk Coordinator in Coventry to support the IT Delivery team on administration tasks for a 12-month period. The role focuses on IT administration, asset management, onboarding and offboarding, supplier coordination, and processing service requests with accuracy.

You will help ensure requests are recorded, progressed and resolved, collaborating with employees, managers and third-party support to maintain smooth IT operations while offering a friendly, proactive

Qualifications

• Experience in administration, customer service or service desk.
• Strong organisational and time management skills with attention to detail.
• Experience with IT asset management and user account administration.
• Familiarity with ticketing or case management systems.

Responsabilités

• Coordinate IT administration tasks and asset management.
• Onboard/offboard users and manage supplier coordination.
• Act as central contact for service requests and ensure progress.
• Support managers in following IT processes.

Connaissances

Administration

Customer service

IT support

Organisational skills

Communication

Outils

Microsoft 365

Active Directory

Entra ID

Description du poste

idverde is seeking an IT Service Desk Coordinator in Coventry to support the IT Delivery team on administration tasks for a 12-month period. The role focuses on IT administration, asset management, onboarding and offboarding, supplier coordination, and processing service requests with accuracy.

You will help ensure requests are recorded, progressed and resolved, collaborating with employees, managers and third-party support to maintain smooth IT operations while offering a friendly, proactive