IT Process Analyst: Optimize & Govern ISO Standards

Fareham Introduction Saab Uk; South Mundham; On-site; GBP 50,000 - 65,000; Full time

Job summary

Saab UK is seeking an IT Process Analyst to analyse, improve, and govern IT processes across IT and Business Systems, in alignment with ISO standards. You will support governance, risk assessments, and documentation to ensure traceability and compliance.

Collaboration with IT, Cyber Security, Engineering, HR and Operations is essential to embed practical processes. The role emphasises continuous improvement, strong communication, and familiarity with ITIL/ITSM frameworks, in a regulated defence

Qualifications

• Proven experience analysing, improving and governing IT processes.
• Solid knowledge of ISO 20000, ISO 27001 and ISO 9001.
• Experience supporting audits and maintaining evidence for compliance.
• Familiarity with ITIL and IT Service Management practices.
• Excellent communication, able to translate complex topics for diverse audiences.
• Desirable ITIL Foundation or higher and ISO Lead Auditor qualifications.
• Experience in regulated industries (defence, aerospace, etc.).
• Exposure to ServiceNow or Jira Service Management.
• Experience in continuous improvement (Lean, Six Sigma).

Responsibilities

• Analyse, improve, and govern IT processes in alignment with ISO standards.
• Support governance functions including change management and risk assessments.
• Maintain documentation with accuracy, compliance and traceability.
• Collaborate with IT, Cyber Security, Eng., HR and Ops to embed processes.

Skills

IT Process Analyst experience

ISO standards knowledge

Audits & compliance

ITIL / ITSM

Communication skills

ITIL Foundation

ISO Lead Auditor

Regulated industries

ServiceNow / Jira SM

Lean / Six Sigma

Tools

Visio

Lucidchart

BPMN

Job description

Saab UK is seeking an IT Process Analyst to analyse, improve, and govern IT processes across IT and Business Systems, in alignment with ISO standards. You will support governance, risk assessments, and documentation to ensure traceability and compliance.

Collaboration with IT, Cyber Security, Engineering, HR and Operations is essential to embed practical processes. The role emphasises continuous improvement, strong communication, and familiarity with ITIL/ITSM frameworks, in a regulated defence