IT Process Analyst: ISO-Driven Process Improvement

Fareham Introduction Saab Uk; Abbots Worthy; On-site; GBP 42,000 - 62,000; Full time

Job summary

Saab UK is seeking an IT Process Analyst to support IT and Business Systems by analyzing, improving, and governing processes in alignment with ISO standards. You will collaborate across IT, Cyber Security, Engineering, HR, and Operations to ensure practical, compliant processes and provide guidance on governance expectations.

The role offers opportunities for training, continuous learning, and career growth within Saab UK's defence and security-focused environment.

Qualifications

• Proven experience as IT Process Analyst or Business Analyst.
• Strong working knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
• Experience supporting audits and maintaining evidence for compliance.
• Familiarity with ITIL and IT Service Management practices.
• Skilled in process mapping tools (Visio, Lucidchart, BPMN).
• Excellent communication skills, able to translate complex topics for diverse audiences.

Skills

IT Process Analyst

Business Analyst

ISO standards

Audit support

ITIL / ITSM

Process mapping tools

Communication skills

Tools

ServiceNow

Jira Service Management

Visio

Lucidchart

BPMN

Job description

Saab UK is seeking an IT Process Analyst to support IT and Business Systems by analyzing, improving, and governing processes in alignment with ISO standards. You will collaborate across IT, Cyber Security, Engineering, HR, and Operations to ensure practical, compliant processes and provide guidance on governance expectations.

The role offers opportunities for training, continuous learning, and career growth within Saab UK's defence and security-focused environment.