IT Process Analyst: Drive Compliance & Continuous Improvement

Fareham Introduction Saab Uk; Hedge End; On-site; GBP 42,000 - 60,000; Full time

Job summary

Saab UK is seeking an IT Process Analyst to analyse and govern IT processes in alignment with ISO standards. You will map and improve processes, support audits, and ensure evidence and governance across IT and business systems in a defence-grade environment.

The role emphasizes structured, high-quality processes, audit readiness, and collaboration across IT, security, and operations, with a focus on continuous improvement and risk awareness.

Qualifications

• Proven experience as an IT Process Analyst, Business Analyst, or similar role.
• Strong working knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
• Experience supporting audits and maintaining evidence for compliance.
• Familiarity with ITIL and IT Service Management practices.
• Skilled in process mapping tools (Visio, Lucidchart, BPMN).
• Excellent communication skills, able to translate complex topics for diverse audiences.

Skills

IT Process Analyst

Business Analyst

ISO Standards

Audit readiness

ITIL/ITSM

Process mapping

Visio

Lucidchart

BPMN

Communication skills

Tools

Visio

Lucidchart

BPMN

ServiceNow

Jira Service Management

Job description

Saab UK is seeking an IT Process Analyst to analyse and govern IT processes in alignment with ISO standards. You will map and improve processes, support audits, and ensure evidence and governance across IT and business systems in a defence-grade environment.

The role emphasizes structured, high-quality processes, audit readiness, and collaboration across IT, security, and operations, with a focus on continuous improvement and risk awareness.