IT Process Analyst: Drive ISO Compliance & Improvement

Fareham Introduction Saab Uk

East Lavington

On-site

GBP 50,000 - 75,000

Full time

6 days ago

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Job summary

Saab UK is seeking an IT Process Analyst to analyse, improve, and govern IT and business systems processes in alignment with ISO standards. You will develop high-quality process documentation, including workflows, SOPs, and work instructions, and support audits with evidence and corrective actions.

Collaborating with IT, Cyber Security, Engineering, HR, and Operations, you will drive process governance, change management, and continuous improvement while maintaining accuracy, traceability, and a

Qualifications

Essential: Proven experience as an IT Process Analyst, Business Analyst, or similar role.
Essential: Strong working knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
Essential: Experience supporting audits and maintaining evidence for compliance.
Essential: Familiarity with ITIL and IT Service Management practices.
Essential: Skilled in process mapping tools (Visio, Lucidchart, BPMN).
Essential: Excellent communication skills, able to translate complex topics for diverse audiences.

Responsibilities

Analyse existing IT and business systems processes to identify inefficiencies and improvement opportunities.
Develop and maintain high-quality process documentation, including workflows, SOPs, and work instructions.
Facilitate stakeholder workshops to gather input and validate future-state processes.
Monitor process performance using KPIs, recommending improvements to support Saab's standards of innovation and expertise.