IT Process Analyst - Compliance & Process Improvement

Fareham Introduction Saab Uk; St Lawrence; On-site; GBP 40,000 - 60,000; Full time

Job summary

Saab UK is seeking an IT Process Analyst to analyse, improve, and govern IT processes in alignment with ISO standards. You will create high-quality process documentation, SOPs, and evidence to support audits in a defence-grade environment.

Collaborating across IT, Cyber Security, Engineering, HR and Operations, you will drive continuous improvement, foster audit readiness, and translate complex topics for diverse audiences while upholding Saab's values.

Qualifications

• Proven experience as IT Process Analyst or Business Analyst.
• Strong knowledge of ISO standards (ISO 20000, ISO 27001, ISO 9001).
• Experience supporting audits and maintaining evidence for compliance.
• Familiarity with ITIL and IT Service Management practices.
• Skilled in process mapping tools (Visio, Lucidchart, BPMN).
• Excellent communication skills, able to translate complex topics for diverse audiences.

Responsibilities

• Analyse IT processes and business workflows to identify inefficiencies and opportunities for improvement.
• Develop and maintain high-quality process documentation, SOPs, and work instructions.
• Support internal and external audits by preparing evidence and corrective actions.
• Contribute to governance activities, risk assessments, and compliance across IT and business functions.

Skills

IT Process Analyst

ISO standards

Audits & compliance

ITIL/ITSM

Process mapping tools

Communication skills

Tools

Visio

Lucidchart

BPMN

ServiceNow

Jira Service Management

Job description

Saab UK is seeking an IT Process Analyst to analyse, improve, and govern IT processes in alignment with ISO standards. You will create high-quality process documentation, SOPs, and evidence to support audits in a defence-grade environment.

Collaborating across IT, Cyber Security, Engineering, HR and Operations, you will drive continuous improvement, foster audit readiness, and translate complex topics for diverse audiences while upholding Saab's values.