IT Network Technician Apprentice

Back To Work; North East; On-site; GBP 12,000 - 15,000; Full time

Job summary

Back To Work in the North East of England is seeking an IT Apprentice to support the office and drive IT innovation within the department.

The successful candidate will work with IS/IT teams to manage infrastructure, promote M365 adoption, and assist with migrations to OneDrive and SharePoint, as well as on-premise to AWS/private cloud projects. Training will be provided to build practical IT expertise.

Qualifications

• Independent work capability
• Ability to work in a team and collaborate
• Strong organisational skills
• Excellent written and verbal communication
• Genuine interest in IT career

Responsibilities

• Build relationships with users and IS/IT colleagues
• Assist with operational management of IT infrastructure
• Promote adoption of M365 and migrate data to OneDrive/SharePoint
• Contribute to migrations of on-premise systems to AWS and Private Cloud
• Create documentation to support end-user adoption
• Monitor incident and request queues and identify trends

Skills

Independent work

Teamwork

Organisational skills

Written and verbal communication

Self-motivated

Interest in IT

Job description

A automobile manufacturer has need for an IT Apprentice to help support one of their offices in the North East area of England. The chosen apprentice will help drive innovation within their department.

KEY DUTIES

• Build relationships across the user base and with IS/IT colleagues
• Assist with operational management of IT Infrastructure
• Work with the company's departments to drive adoption of M365 and help them migrate their data to One Drive and SharePoint as appropriate
• Work with 3rd parties and colleagues across IS/IT to deliver complex projects including migration of on-premise systems to AWS and Private Cloud infrastructure
• Assist with the delivery of projects specific to the company
• Liaise with 3rd party providers for V/C, telecoms and infrastructure support
• Create documentation to assist users with their adoption of IS/IT systems and processes and work with the Knowledge team to disseminate the information to end users
• Become a subject matter expert for SharePoint and One Drive
• Monitor incident and request queues and look for trends and problems.

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated
• Interested with a career within IT