IT Network Technician Apprentice

Back To Work; North Shields; On-site; GBP 12,000 - 18,000; Full time

Job summary

Back To Work in the North East is seeking an IT Apprentice to support an automotive manufacturer's office. You will help drive innovation across IS/IT, build relationships with the user base and colleagues, and assist with day-to-day IT infrastructure operations.

The role focuses on enabling adoption of M365, migrating data to OneDrive and SharePoint, and participating in complex projects such as migrations to AWS and Private Cloud.

Qualifications

• Independent and able to work within a team environment.
• Good written and oral communication skills.
• Strong organisational abilities and attention to detail.
• Interested in pursuing a career in IT.

Responsibilities

• Build relationships with the user base and IS/IT colleagues.
• Assist with IT infrastructure operations and monitoring.
• Promote adoption of M365 across departments and migrate data to OneDrive/SharePoint.
• Collaborate on projects including migration of on-premise systems to AWS/Private Cloud.
• Assist with project delivery and liaise with third-party providers.
• Create user documentation with the Knowledge team.

Skills

Independent work

Teamwork

Organisational skills

Communication skills

Self-motivated

Career in IT

Tools

SharePoint

OneDrive

AWS

Private Cloud

Job description

A automobile manufacturer has need for an IT Apprentice to help support one of their offices in the North East area of England. The chosen apprentice will help drive innovation within their department.

KEY DUTIES

• Build relationships across the user base and with IS/IT colleagues
• Assist with operational management of IT Infrastructure
• Work with the company's departments to drive adoption of M365 and help them migrate their data to One Drive and SharePoint as appropriate
• Work with 3rd parties and colleagues across IS/IT to deliver complex projects including migration of on-premise systems to AWS and Private Cloud infrastructure
• Assist with the delivery of projects specific to the company
• Liaise with 3rd party providers for V/C, telecoms and infrastructure support
• Create documentation to assist users with their adoption of IS/IT systems and processes and work with the Knowledge team to disseminate the information to end users
• Become a subject matter expert for SharePoint and One Drive
• Monitor incident and request queues and look for trends and problems.

CANDIDATE REQUIREMENTS

• Independent skills
• Team work skills
• Organisational skills
• Good written and oral communication skills
• Self-Motivated
• Interested with a career within IT