IT Network Technician - 2nd Line Support (Multi-Site)

Home Bargains; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

28 days of annual leave

Contributable company pension scheme

10% store discount

Job summary

A retail company in Liverpool is seeking an IT Network Technician to maintain and support their IT network infrastructure. You will provide second-line support, assist with network projects, and ensure the reliability and security of systems. Ideal candidates should have strong skills in network technologies, support across multiple sites, and relevant technical qualifications. This full-time role offers a collaborative environment with opportunities for growth.

Qualifications

• Good understanding of network technologies and protocols (LAN, WAN, WLAN, VPN, TCP/IP).
• Experience supporting network infrastructure across multiple sites.
• Familiarity with switches, routers, and firewalls.

Responsibilities

• Providing 2nd line support for network issues.
• Assisting with network upgrades and installations.
• Monitoring and maintaining network performance.

Skills

Network technologies and protocols

Network infrastructure support

Network monitoring and troubleshooting tools

Cyber Security principles

Analytical and organisational skills

Communication skills

Education

CompTIA Network+, Cisco CCNA, Juniper JNCIA, Fortinet NSE

Tools

Switches

Routers

Firewalls

Job description

A retail company in Liverpool is seeking an IT Network Technician to maintain and support their IT network infrastructure. You will provide second-line support, assist with network projects, and ensure the reliability and security of systems. Ideal candidates should have strong skills in network technologies, support across multiple sites, and relevant technical qualifications. This full-time role offers a collaborative environment with opportunities for growth.