Founding IT Support Technician – On-site, Liverpool

Forward Role Recruitment; Liverpool; On-site; GBP 28,800 - 35,200; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Company pension

Life insurance

Free parking on-site

Smart casual dress code

Job summary

A dynamic UK retailer is seeking an IT Support Technician to join their in-house IT team in Liverpool. With a competitive salary of up to £32,000, this role provides an opportunity to build and shape the IT function from the ground up. The ideal candidate will have a basic understanding of IT systems, excellent communication skills, and a passion for learning within a fast-paced environment. Enjoy additional benefits including 25 days holiday, performance bonuses, and a vibrant company culture.

Qualifications

• Experience in IT support or transitioning from a customer service background.
• Ability to thrive in a fast-paced environment.
• Enthusiasm to learn and develop technical skills.

Responsibilities

• Respond to and resolve 1st line IT incidents.
• Manage support tickets through the incident management system.
• Provide application support for ERP systems.

Skills

Excellent communication skills

Basic understanding of IT systems

Problem-solving abilities

Tools

Microsoft 365

SharePoint

NetSuite

Job description

A dynamic UK retailer is seeking an IT Support Technician to join their in-house IT team in Liverpool. With a competitive salary of up to £32,000, this role provides an opportunity to build and shape the IT function from the ground up. The ideal candidate will have a basic understanding of IT systems, excellent communication skills, and a passion for learning within a fast-paced environment. Enjoy additional benefits including 25 days holiday, performance bonuses, and a vibrant company culture.