IT Infrastructure & Support Engineer

C4S Search Ltd; United Kingdom; On-site; GBP 28,000 - 31,000; Full time

Job summary

An independent educational group located in Gloucestershire is seeking a proactive IT Infrastructure & Support Engineer. In this role, you will provide second-line support for IT systems across various sites while assisting with networking and server management. Key qualifications include hands-on experience with PC hardware, understanding of TCP/IP networking, and GCSE/A-Level education. The position offers a competitive salary and a comprehensive benefit package, including a pension scheme and holiday leave.

Benefits

5% employer pension contribution

Electric Vehicle scheme

25 days holiday + bank holidays

Free lunch when working on-site

Qualifications

• Hands-on experience with PC hardware and troubleshooting.
• Basic understanding of TCP/IP networking and subnets.
• Desirable: Experience with Windows Server (2019+), Intune.

Responsibilities

• Provide second-line support for IT infrastructure across multiple sites.
• Assist with networking, server management, and cloud services.
• Perform audits and ensure compliance with IT policies.

Skills

Hands-on experience with PC hardware

Basic understanding of TCP/IP networking

Knowledge of Office 365 and Microsoft products

Experience with wireless networking

Strong communication skills

Education

GCSE/A-Level education minimum

Cisco/Microsoft/CompTIA/AWS certifications

Job description

Location: Gloucestershire

Salary: £28,000 – £31,000 per annum (depending on experience)

Contract Type: Full-time, Permanent

Hours: 40 hours per week, Monday - Friday

BENEFIT PACKAGE

• 5% employer pension contribution
• Electric Vehicle scheme
• Cycle-to-work scheme and shopping discount card
• Means-tested staff discount
• Free lunch when working on-site
• 25 days holiday + bank holidays
• Access to counselling schemeFully funded apprenticeships up to Level 7
• Personal accident at work cover
• Discretionary Christmas stand-down

ABOUT THE ORGANISATION

This is an exciting opportunity to join a growing group of independent schools and nurseries that pride themselves on delivering exceptional education and outstanding opportunities for children. The organisation has expanded significantly since its founding and continues to grow, offering a dynamic environment where technology plays a key role in supporting learning and operational excellence.

THE IT INFRASTRUCTURE & SUPPORT ENGINEER OPPOURTUNITY

As part of the central IT Network Team, you will:

• Provide second-line support for IT infrastructure across multiple sites.
• Assist with networking, server management, and cloud services.
• Contribute to strategic IT projects and upgrades.
• Liaise with contractors and suppliers for equipment and services.
• Perform audits and ensure compliance with IT policies and data security.

KEY SKILLS

• Hands-on experience with PC hardware, troubleshooting, and operating systems (Windows 10/11, MacOS).
• Basic understanding of TCP/IP networking and subnets.
• Knowledge of Office 365 and Microsoft products (Teams, OneNote, OneDrive, SharePoint).
• Experience with wireless networking and structured cabling (Cat5e/6).
• Familiarity with Layer 2/3 switches and routers.
• Strong communication skills and a proactive, adaptable approach.
• Desirable: Experience with fibre optic cabling, AV equipment, Windows Server (2019+), Intune, Microsoft Cloud technologies, VMware ESXi, and ITIL Foundation certification.

QUALIFICATIONS

• GCSE/A-Level education minimum.
• Cisco/Microsoft/CompTIA/AWS certifications or willingness to work towards them.

If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office.

C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.