IT Infrastructure & Operations Engineer (MS 365, Networking)

TXP; Hereford; Hybrid; GBP 60,000 - 65,000; Full time

Job summary

A leading services client in Hereford is seeking an experienced IT Infrastructure & Operations Engineer to support a newly merged organization. The role involves overseeing Microsoft 365 management, ensuring system availability and security. Candidates should possess advanced Microsoft 365 and networking skills, with eligibility for necessary security clearances. This position also offers a competitive salary and benefits, including a hybrid working option.

Benefits

Company pension

Employee discounts

Health & wellbeing programme

On‑site parking

Sick pay

Qualifications

• The right to work in the UK.
• Full UK driving licence.
• Able to gain BPSS clearance.
• Able to gain SC clearance as required.

Responsibilities

• Administer Microsoft 365, Azure, Intune, and Entra ID environments.
• Support infrastructure standardisation and performance optimisation.
• Manage DNS, DHCP, and core network services.
• Lead SharePoint and Teams governance and data migration.
• Enhance endpoint security and oversee backup and disaster recovery.
• Provide end-user support and training.

Skills

Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams)

Strong networking knowledge (Wi-Fi, VPN, LAN/WAN)

Experience with endpoint management and cloud security tools

Excellent communication and problem-solving skills

Microsoft certifications preferred; Cisco Meraki experience desirable

Job description

Role: IT Infrastructure & Operations Engineer

Job Type: Permanent Full time

£60,000 - £65,000 Per Annum, Plus Benefits (Company pension, Employee discounts, Health & wellbeing programme, On‑site parking, Sick pay)

Location: Hereford with hybrid working options available

Our leading services client requires an accomplished IT Infrastructure & Operations Engineer on a full time basis to support a newly merged organisation by delivering robust IT infrastructure and operational excellence across Cloud services, business applications, and core networking systems.

The successful candidate will lead the management of a new Microsoft 365 tenant, ensure system availability, performance, drive compliance and security. This role involves hands‑on support, collaboration with external partners, and the implementation of governance and security protocols.

Key Responsibilities

• Administer Microsoft 365, Azure, Intune, and Entra ID environments.
• Support infrastructure standardisation and performance optimisation.
• Manage DNS, DHCP, and core network services.
• Lead SharePoint and Teams governance and data migration.
• Enhance endpoint security and oversee backup and disaster recovery.
• Provide end‑user support and training, ensuring ITIL‑aligned service delivery.
• Maintain compliance with ISO 27001 and Cyber Essentials Plus.

Skills & Experience

• Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams).
• Strong networking knowledge (Wi‑Fi, VPN, LAN/WAN).
• Experience with endpoint management and cloud security tools.
• Excellent communication and problem‑solving skills.
• Microsoft certifications preferred; Cisco Meraki experience desirable.

Requirements

• The right to work in the UK
• Full UK driving licence
• Be able to gain BPSS (Baseline Personnel Security Standard) clearance
• Be able to gain SC (Security Check) clearance as standard along with any specific security clearances that may be required

If your profile demonstrates strong and recent experience in the above areas – please submit your application ASAP to Jackie Dean at TXP for consideration.

TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.