IT Desktop Support Specialist: End-User Tech & Helpdesk

Axiom Technologies; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading IT services company based in the United Kingdom is seeking an IT Support professional to provide onsite assistance and manage installations for end-users. The ideal candidate should have strong troubleshooting skills across various operating systems and possess relevant IT certifications. Experience of at least 2 years in a similar role is preferred. The job offers a great opportunity for career advancement in a collaborative environment.

Qualifications

• 2+ years of relevant experience.
• Experience supporting a variety of technologies and services.
• Freshers and IT students welcome with IT backgrounds.

Responsibilities

• Provide onsite / on-call assistance to end-users.
• Perform hardware/software installations.
• Troubleshoot OS and peripherals.

Skills

Computer OS / Peripherals troubleshooting

Handling Different PC Operating Systems

Performing Hardware Software Installation

Good knowledge of MS Office tools installation & troubleshooting

Excellent customer service and people skills

Strong analytical and problem-solving capabilities

Education

PC / Laptop OEM Maintenance Certification

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Microsoft Office Specialist (MOS) Certification

Tools

SCCM

Active Directory

Job description

A leading IT services company based in the United Kingdom is seeking an IT Support professional to provide onsite assistance and manage installations for end-users. The ideal candidate should have strong troubleshooting skills across various operating systems and possess relevant IT certifications. Experience of at least 2 years in a similar role is preferred. The job offers a great opportunity for career advancement in a collaborative environment.