IT Business Engagement & Relationship Manager

DGH Recruitment; Crawley; On-site; GBP 60,000; Full time

Job summary

A leading law firm in the United Kingdom is looking for an IT Business Engagement / IT Business Relationship Manager. The successful candidate will act as the liaison between IT and internal departments, ensuring effective communication and identifying technology needs. Candidates should possess strong stakeholder engagement skills and experience in IT business partnering. This permanent role offers a competitive salary of £60,000 per annum and the opportunity to work closely with various teams to improve IT initiatives.

Qualifications

• Proven experience in IT business partnering, engagement, or technology consulting.
• ITIL certification and/or relevant experience.
• Strong analytical and problem-solving skills.

Responsibilities

• Act as the main liaison between IT and internal departments.
• Identify technology needs and improvement opportunities across teams.
• Translate business requirements into deliverable IT initiatives.
• Collaborate to shape and prioritise the IT delivery roadmap.
• Support procurement and vendor management.

Skills

Strong stakeholder engagement

Communication skills

IT business partnering

Ability to bridge technical and non-technical conversations

Identifying process improvements

Familiarity with IT governance frameworks

Job description

Job Description

IT Business Engagement / IT Business Relationship Manager - United Kingdom - Permanent - £60,000 per annum

A fantastic opportunity has arisen for an IT Business Engagement / IT Business Relationship Manager to join a leading law firm on a permeant basis.

Key Responsibilities

• Act as the main liaison between IT and internal departments, building strong, trusted relationships
• Identify technology needs, pain points, and improvement opportunities across legal and support teams
• Translate business requirements into deliverable IT initiatives
• Collaborate with stakeholders to shape and prioritise the IT delivery roadmap
• Represent business teams within IT for service issues, enhancements and escalations
• Work closely with Change, Training and IT Delivery teams to support technology rollout and adoption
• Ensure clear, consistent communication between TKC and business teams
• Support procurement and vendor management alongside IT leadership

Key Experience & Skills

• Strong stakeholder engagement and communication skills
• Proven experience in IT business partnering, engagement, or technology consulting
• Ability to bridge technical and non-technical conversations effectively
• Experience identifying and delivering process or service improvements
• Familiarity with IT governance frameworks and project management principles
• ITIL certification and/or e...