IT Apprentice: Start Your Tech Career & ISO27001 Path

Motel Rocks; Worcester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A renowned fashion retailer in Worcester is seeking an enthusiastic Apprentice to join their IT team. This full-time entry-level role involves providing first-line technical support, assisting with IT systems maintenance, and receiving hands-on training. Ideal candidates will have strong communication skills, a passion for technology, and a willingness to learn. This position offers competitive salary, professional support, and perks such as remote work options and ample leave days.

Benefits

Competitive salary

Pension contributions

25 days annual leave

Birthday day off

Team socials

Monthly well-being activities

Tailored progression pathways

Health support service

Access to professional support

Bonus scheme

Employee discount

Option to work from home 2 days a week

Qualifications

• GCSE level in Maths and English required.
• Experience with Google G Suite preferable but not essential.
• Willingness to complete an ICT Level 3 Apprenticeship Qualification.

Responsibilities

• Provide first-line technical support for IT issues.
• Assist with the setup of new starters at Motel.
• Manage support tickets and ensure timely resolution.

Skills

Strong communication skills

Team working ability

Strong customer service skills

Logical thinking skills

Passion for technology

Education

Maths and English GCSE level 4

Tools

Google G Suite

Job description

A renowned fashion retailer in Worcester is seeking an enthusiastic Apprentice to join their IT team. This full-time entry-level role involves providing first-line technical support, assisting with IT systems maintenance, and receiving hands-on training. Ideal candidates will have strong communication skills, a passion for technology, and a willingness to learn. This position offers competitive salary, professional support, and perks such as remote work options and ample leave days.