IPS Team Leader

Trigon Recruitment Ltd; West Midlands; Hybrid; GBP 43,000; Full time

Job summary

A leading recruitment agency in the West Midlands is seeking an experienced IPS Team Leader to drive a high-performing service helping individuals secure meaningful employment. Candidates should have strong leadership skills and a background in employment support. This role involves managing a dedicated team, ensuring quality service delivery, and utilizing data-driven performance management. The position also allows for flexibility, including a small caseload when necessary. A competitive salary up to £42,860 per annum is offered.

Qualifications

• Proven experience leading or supervising staff within employment, health, or support services.
• A strong understanding of the IPS model or experience working with vulnerable or socially excluded groups.
• Excellent leadership, communication, and interpersonal skills.
• A performance-driven mindset with a track record of meeting targets and delivering high-quality outcomes.
• Strong IT and data skills, with experience using performance management and reporting systems.
• Confidence in analysing complex data across multiple geographical areas.
• Excellent written skills, with the ability to produce clear, concise reports and presentations.
• The ability to build strong, professional relationships with employers, partners, and stakeholders.
• Flexibility to carry a small caseload and provide hands-on support where needed.

Responsibilities

• Lead, manage, and motivate an IPS team to achieve strong employment outcomes for service users.
• Embed the IPS model and ensure high-fidelity delivery across all areas of the service.
• Provide line management support, including regular supervision, 1:1s, field mentoring, and performance reviews.
• Coach and develop staff through training, in-field support, and mentoring of employer engagement activity.
• Build and maintain effective relationships with employers, commissioners, health services, and local partner organisations.
• Monitor performance, outcomes, and KPIs across multiple boroughs, ensuring contractual targets are met.
• Analyse and manage large and complex data sets to inform service delivery and continuous improvement.
• Produce high-quality written reports and professional presentations (including PowerPoint) for internal and external stakeholders.
• Promote continuous improvement, co-production, and service user involvement.
• Carry a small caseload when required to cover gaps and provide in-work support to sustain employment outcomes.
• Contribute to a flexible hybrid working model, adapting to the operational needs of the service.

Job description

IPS Team Leader

Location: West Midlands – covering Dudley & Walsall

Salary: Up to £42,860 per annum (depending on skills & experience)

Contract: Full-time, permanent

Peripatetic – Community Based

About the role

Trigon Recruitment are seeking an experienced and motivated IPS Team Leader to lead and develop a high-performing Individual Placement and Support (IPS) service across the West Midlands. This is a key leadership role responsible for ensuring the delivery of a high-quality, fidelity-driven IPS service that supports individuals into meaningful, sustainable paid employment.

You will provide day-to-day leadership to a team of Employment Specialists, embedding the IPS model and organisational values while maintaining strong relationships with employers, commissioners, and partner agencies. The role requires flexibility, strong organisational skills, and a data-driven approach to performance management.

Key responsibilities

• Lead, manage, and motivate an IPS team to achieve strong employment outcomes for service users
• Embed the IPS model and ensure high-fidelity delivery across all areas of the service
• Provide line management support, including regular supervision, 1:1s, field mentoring, and performance reviews
• Coach and develop staff through training, in-field support, and mentoring of employer engagement activity
• Build and maintain effective relationships with employers, commissioners, health services, and local partner organisations
• Monitor performance, outcomes, and KPIs across multiple boroughs, ensuring contractual targets are met
• Analyse and manage large and complex data sets to inform service delivery and continuous improvement
• Produce high-quality written reports and professional presentations (including PowerPoint) for internal and external stakeholders
• Promote continuous improvement, co-production, and service user involvement
• Carry a small caseload when required to cover gaps and provide in-work support to sustain employment outcomes
• Contribute to a flexible hybrid working model, adapting to the operational needs of the service

About you

You will be an experienced leader with a strong background in employment support, health, or related services, and a passion for supporting people facing barriers to work.

You will bring

• Proven experience leading or supervising staff within employment, health, or support services
• A strong understanding of the IPS model or experience working with vulnerable or socially excluded groups
• Excellent leadership, communication, and interpersonal skills
• A performance-driven mindset with a track record of meeting targets and delivering high-quality outcomes
• Strong IT and data skills, with experience using performance management and reporting systems
• Confidence in analysing complex data across multiple geographical areas
• Excellent written skills, with the ability to produce clear, concise reports and presentations
• The ability to build strong, professional relationships with employers, partners, and stakeholders
• Flexibility to carry a small caseload and provide hands‑on support where needed

This is an exciting opportunity for a confident, outcomes-focused leader to make a meaningful impact across the West Midlands while developing and leading a skilled IPS team.