Internal Sales

Confidential; West of England, Bath; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Pension

Life assurance 2x salary

25 days holiday increasing to 30

Discounts portal

Well-being hub

Employee assistance programme

Gym membership discounts

Job summary

Confidential is seeking an Internal Sales specialist in Bradley Stoke, Bristol. The role involves promoting products, advising customers, and processing orders within a team-focused environment. You will liaise by phone and email, provide excellent service, and improve order accuracy to meet KPIs.

The position offers a salary up to 30,000 per annum, with holidays starting at 25 days and pension contributions. Training and development opportunities are included.

Qualifications

• Experience in customer service and order handling.
• Ability to liaise with customers by phone and email.
• Accuracy in processing orders and maintaining records.

Responsibilities

• Promote and advise customers on compatible products and services.
• Liaise confidently with existing and new customers by phone and email.
• Provide support and servicing skills for orders and enquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and push forward outstanding orders.

Skills

Customer service

Order processing

Phone sales

Tools

CRM

Microsoft Office

Job description

Internal Sales

28,000 to 30,000 per annum, 37.50 Hours per week, Permanent, BS32 4 UB Bradley Stoke, Bristol, Parking, Pension, Holiday plus more

This leading business who are part of a multi-billion pound group turnover are actively seeking an internal sales individual to join their team. Recognised as one of the UK's largest distributors of electrical and control products, you would be joining an office of 8 in a team spirited environment. With the support of a team leader and encouragement to further grow and develop, look no further for your next career.

As an internal sales person you will carry out duties such as :

• Promote and advise customers on compatible products and services and demonstrate sufficient commercial awareness and powers of persuasion to negotiate prices which enable you to help the branch meet its KPI
• Liaise confidently with existing and new customers, over the phone and email
• Provide support and servicing skills for our customers so good communications skills will be needed to deal with all aspects of orders and enquiries
• Produce quotes and process customer orders
• Ensure accuracy of orders and push forward with outstanding orders to ensure we meet customer expectations, something that requires persistence and attention to detail.
• Handle non-franchise purchasing and check the customer is advised on availability of products, pricing and discounts
• Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression

The successful internal sales candidate will have a need to hold order processing, customer service and excellent administration and record keeping experience. IT experience on packages such as CRM systems and microsoft programs would be beneficial. This would be the ideal role for someone who has worked as a sales support administrator, sales administrator or internal sales administrator.

This opportunity is expanding on the current team due to continued growth. Delivering the highest standard of customer services is key to this business further adding to their outstanding reputation. With long-term vision and a company who cares about it's people, this opportunity as sales administrator is not to be missed.

Benefits Include :

• Paying a salary of up to 30,000 per annum
• Holidays starting at 25 days holiday rising to 30days
• Long service awards
• Life assurance 2x salary
• 5% pension contribution
• Further development and training opportunities
• Discounts portal
• Well-being and support Hub
• 24/7 Employee assistance programme
• Gym Memberships discount
• Enhanced maternity / paternity leave