Internal Sales

Travail Employment Group; West of England; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Parking

Pension

Holiday entitlement 25-30 days

Long service awards

Life assurance 2x salary

Discounts portal

Employee assistance programme

Job summary

Travail Employment Group is recruiting an Internal Sales person in Bradley Stoke, Bristol. The role offers £28,000 to £30,000 per annum, 37.5 hours per week, permanent contract, with pension and holidays.

You will promote and advise customers on products, liaise by phone and email, and prepare quotes while processing orders. CRM and Microsoft Office experience are beneficial in a busy eight-person team.

Qualifications

• Experience in order processing, customer service and administration and record keeping.
• Strong verbal and written communication skills with a polite and persuasive approach.

Responsibilities

• Promote and advise customers on products and services and negotiate prices.
• Liaise with customers by phone and email.
• Provide support and servicing for orders and inquiries.
• Produce quotes and process customer orders.
• Ensure accuracy of orders and follow up on outstanding orders.

Skills

Customer service

Administration

Communication

Attention to detail

Negotiation

Tools

CRM software

Microsoft Office

Job description

Internal Sales

£28,000 to £30,000 per annum, 37.50 Hours per week, Permanent, BS32 4UB Bradley Stoke, Bristol, Parking, Pension, Holiday plus more

This leading business who are part of a multi-billion pound group turnover are actively seeking an internal sales individual to join their team. Recognised as one of the UK's largest distributors of electrical and control products, you would be joining an office of 8 in a team spirited environment. With the support of a team leader and encouragement to further grow and develop, look no further for your next career.

As an internal sales person you will carry out duties such as :

• Promote and advise customers on compatible products and services and demonstrate sufficient commercial awareness and powers of persuasion to negotiate prices which enable you to help the branch meet its KPI
• Liaise confidently with existing and new customers, over the phone and email
• Provide support and servicing skills for our customers so good communications skills will be needed to deal with all aspects of orders and enquiries
• Produce quotes and process customer orders
• Ensure accuracy of orders and push forward with outstanding orders to ensure we meet customer expectations, something that requires persistence and attention to detail.
• Handle non-franchise purchasing and check the customer is advised on availability of products, pricing and discounts
• Create and maintain relationships so you need to enjoy dealing with people and be confident that you can make a good impression

The successful internal sales candidate will have a need to hold order processing, customer service and excellent administration and record keeping experience. IT experience on packages such as CRM systems and microsoft programs would be beneficial. This would be the ideal role for someone who has worked as a sales support administrator, sales administrator or internal sales administrator.

This opportunity is expanding on the current team due to continued growth. Delivering the highest standard of customer services is key to this business further adding to their outstanding reputation. With long-term vision and a company who cares about it's people, this opportunity as sales administrator is not to be missed.

Benefits Include :

• Paying a salary of up to £30,000 per annum
• Holidays starting at 25 days holiday rising to 30days
• Long service awards
• Life assurance 2x salary
• 5% pension contribution
• Further development and training opportunities
• Discounts portal
• Well-being and support Hub
• 24/7 Employee assistance programme
• Gym Memberships discount
• Enhanced maternity / paternity leave