Internal Account Manager: Grow Existing Accounts & Upsell

T&K Associates; Swadlincote; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

30 days holiday + BH

Wellbeing package

Life assurance

GP access

Costco Membership

Company pension scheme

Training and development

Team building exercises

Free parking

Job summary

T&K Associates are recruiting on behalf of their client in Swadlincote for an Internal Account Manager to join the team on a permanent basis. You will manage and grow existing customer accounts, identify new business opportunities and maximise sales through cross-selling and upselling.

This role offers a supportive family-run environment with wellbeing benefits, life assurance, pension and training opportunities.

Qualifications

• Experience in Sales or Account Management is essential.
• Strong communication and relationship-building skills.
• Excellent organisation and administrative skills.
• Sales and negotiation ability.
• Market awareness and analytical capability.
• IT Proficient.
• Able to collaborate and coordinate projects effectively.

Responsibilities

• Identify and execute business development strategies to help create new business opportunities.
• Serve as the primary day-to-day contact for assigned accounts.
• Maintain and grow customer relationships through regular business reviews and performance check-ins.
• Identify and close up-sell and cross-sell opportunities.
• Support internal and external account managers with quotations, proposals and sales/ marketing campaigns.
• Coordinate with production & finance to resolve issues.
• Manage onboarding, service delivery and escalations.
• Maintain accurate CRM records.
• Track KPIs such as tonnage, ancillary sales and complaint resolution.
• Conduct market and product analysis to support sales strategy.

Skills

Sales / Account Management experience

Job description

T&K Associates are recruiting on behalf of their client in Swadlincote for an Internal Account Manager to join the team on a permanent basis. You will manage and grow existing customer accounts, identify new business opportunities and maximise sales through cross-selling and upselling.

This role offers a supportive family-run environment with wellbeing benefits, life assurance, pension and training opportunities.