Internal Account Manager – Build Relationships & Growth (Leeds)

E&M Talent Partners Ltd; Morley; On-site; GBP 26,000 - 36,000; Full time

Job summary

E&M Talent Partners Ltd is recruiting an Internal Account Manager for our Leeds-based team. You will manage a portfolio of existing business customers, nurture relationships and support ongoing requirements to ensure excellent service and continued account growth.

The role blends customer service, relationship management and commercial awareness, with a strong emphasis on proactive communication, accurate data handling, and coordinating with internal colleagues to keep orders and projects moving

Qualifications

• Excellent communication and relationship-building skills.
• Confident speaking with customers over the phone.
• Strong organisational skills with attention to detail.
• Proactive, positive attitude with numerical and commercial awareness.
• Experience with Microsoft Office and CRM systems.

Responsibilities

• Build and maintain relationships with existing business customers.
• Act as main contact for customer enquiries.
• Prepare and follow up quotations.
• Support customers through the order process.
• Proactively contact customers by phone, email, and online meetings.
• Coordinate with internal teams to ensure orders and projects run smoothly.
• Provide updates on product availability and delivery times.
• Maintain accurate customer information in company systems.
• Support wider sales activities and identify growth opportunities within accounts.

Skills

Excellent communication

Relationship-building

Organisational skills

Commercial awareness

Tools

Microsoft Office

CRM systems

Job description

E&M Talent Partners Ltd is recruiting an Internal Account Manager for our Leeds-based team. You will manage a portfolio of existing business customers, nurture relationships and support ongoing requirements to ensure excellent service and continued account growth.

The role blends customer service, relationship management and commercial awareness, with a strong emphasis on proactive communication, accurate data handling, and coordinating with internal colleagues to keep orders and projects moving