Growth-Driven Internal Account Manager

T&K Associates; East Midlands; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Wellbeing package

Life assurance

GP appointments

Costco Membership

Company pension

Training and development

Team building exercises

Free parking

Job summary

T&K Associates in Swadlincote is seeking an Internal Account Manager to grow existing customer relationships, identify new opportunities and maximise sales through cross-selling and upselling. You will work closely with internal teams to deliver excellent service and support long-term business growth.

The role sits in a supportive family-run environment where ideas and judgement are valued. A proactive, structured approach to account management is essential for success.

Qualifications

• Experience in Sales or Account Management is essential.
• Strong communication and relationship-building skills.
• Excellent organisation and administrative skills.
• Sales and negotiation ability.
• Market awareness and analytical capability.
• IT proficiency and CRM usage.
• Able to collaborate and coordinate projects effectively.

Responsibilities

• Identify and execute business development strategies to create new opportunities.
• Serve as the primary day-to-day contact for assigned accounts.
• Maintain and grow customer relationships through regular reviews and performance checks.
• Identify and close up-sell and cross-sell opportunities.
• Support quotations, proposals and sales/marketing campaigns.
• Coordinate with production & finance to resolve issues.
• Manage onboarding, service delivery and escalations.
• Maintain accurate CRM records.
• Track KPIs such as tonnage and sales performance.
• Conduct market and product analysis to support sales strategy.

Skills

Communication

Relationship-building

Organisation

Sales and negotiation

Market awareness

Analytical capability

IT Proficient

Collaboration

Tools

CRM software

Job description

T&K Associates in Swadlincote is seeking an Internal Account Manager to grow existing customer relationships, identify new opportunities and maximise sales through cross-selling and upselling. You will work closely with internal teams to deliver excellent service and support long-term business growth.

The role sits in a supportive family-run environment where ideas and judgement are valued. A proactive, structured approach to account management is essential for success.