Interior Sales Advisor (16 hours)

OKA; Guildford; In loco; GBP 12.000 - 18.000; Part-time

Vantaggi offerti da questo lavoro

33 days holiday (pro rata)

Birthday day off

Health cash plan

Enhanced maternity pay

Employee assistance programme

Discretionary bonus scheme

Retail discounts via My OKA

Pension scheme

Descrizione del lavoro

OKA Guildford is recruiting a part-time Interior Sales Advisor (16 hours per week) to support our Retail Team. You will deliver outstanding customer service, share product knowledge and help customers create spaces with character and comfort.

Reporting to the Store Manager, you will maximise revenue, handle EPOS transactions accurately and promote the OKA Design Advisors and IDS service. Weekend work and occasional travel may be required.

Competenze

• Luxury retail experience, ideally within the furniture or homeware sectors.
• Strong customer service focus and ability to build lasting relationships.
• Proven soft selling skills, including cross-selling of complementary products.
• Good organisational skills and the ability to prioritise.
• Flexible approach to weekends and public holidays; occasional store travel.
• Target-driven with keen interest in beautiful interiors.
• Creative, problem-solving spirit and passion for the OKA brand.

Mansioni

• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated paperwork
• Identifying sales opportunities
• Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting customers, offering assistance, handling returns, and maintaining store presentation

Conoscenze

Luxury retail experience

Customer service

Soft selling

Organisational skills

Flexible weekends

Target-driven

Interior enthusiasm

Creative problem solving

Brand passion

Descrizione del lavoro

We are currently looking to recruit a part-time Interior Sales Advisor (16 hours per week) to support our Retail Team, based at OKA Guildford. The OKA Guildford space showcases a considered edit of furniture, homeware, textiles and lighting, designed to help create homes full of character, comfort and individuality.

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting directly to the Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES

• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
• Identifying sales opportunities
• Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas

ABOUT YOU

• Previous luxury retail experience, ideally within the furniture or homeware sectors
• Passion for providing best-in-class customer service and building lasting customer relationships
• Proven soft selling skills, including link-selling of complimentary products
• Good organisational skills and the ability to prioritise
• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
• Target-driven
• Keen interest and enthusiasm for beautiful interiors
• A creative, problem-solving spirit
• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
• Day off for your birthday
• Health Cash Plan
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

If successful you will become part of the OKA family, a fast-paced and dynamic business.

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 14stores across the UK – an established Interior Design and Trade business, a mail-orderserviceand athriving website.