Part Time Interior Sales Advisor

Redbrick Yorkshire Ltd; United Kingdom; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

33 days holiday (pro rata)

Birthday off

Health Cash Plan

Enhanced Maternity Pay

Employee Assistance Programme

Discretionary company Bonus Scheme

Discounts on 60+ UK retailers

Job summary

A renowned homeware retailer is looking for a full-time Interior Sales Advisor to enhance customer experiences and drive sales while being responsible for store operations. The ideal candidate will have luxury retail experience, a passion for customer service, and creativity. Responsibilities include maximizing sales, supervising the sales floor, and providing product advice. Benefits include 33 days holiday, birthday off, health plan, and various employee perks.

Qualifications

• Previous luxury retail experience, ideally in furniture or homeware.
• Passion for providing best-in-class customer service.
• Proven soft selling skills and link-selling ability.
• Flexible approach to working weekends and holidays.

Responsibilities

• Open and close the store, ensuring security procedures.
• Support operations and supervise the sales floor.
• Provide exceptional customer service to enhance retail experience.
• Maximise revenue to meet sales targets.

Skills

Customer service

Sales strategies

Organisational skills

Problem-solving

Creativity

Job description

FULL TIME INTER SALES ADVISOR (40 hours per week)

We are currently looking to recruit a full-time Interior Sales Advisor (40 hours per week) to support our Retail Team, based at our beautiful Redbrick store.

This Interior Sales Advisor will play a key role in delivering an exceptional customer experience, offering expert product knowledge and interior styling advice while driving sales and supporting store targets. The role requires a flexible and proactive approach, with the ability to adapt to the needs of the business, including weekends and peak trading periods. As a trusted Key Holder, you will also take responsibility for opening and closing the store, ensuring security procedures are followed and supporting the smooth running of daily operations in the absence of management.

ABOUT US

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive Interior Sales Advisor with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

Reporting directly to the Store Manager the Interior Sales Advisor is responsible for is providing an enhanced retail experience for OKA customers through the provision of outstanding customer service, product knowledge and enthusiasm for beautiful interiors.

KEY RESPONSIBILITIES

• Trusted Key Holder responsible for opening and closing the store, ensuring all security and cash handling procedures are followed
• Supporting store operations and supervising the sales floor in the absence of management, including handling customer escalations
• Provision of exceptional customer service to OKA customers
• Providing advice and guidance on products to customers in person and via phone
• Generating and maximising revenue to meet sales targets
• Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes
• Identifying sales opportunities
• Promoting the OKA In-Store Design Advisors and Interior Design Service (IDS)
• Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back-office areas

ABOUT YOU

• Previous luxury retail experience, ideally within the furniture or homeware sectors
• Passion for providing best-in-class customer service and building lasting customer relationships
• Proven soft selling skills, including link-selling of complimentary products
• Good organisational skills and the ability to prioritise
• Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training
• Target-driven
• Keen interest and enthusiasm for beautiful interiors
• A creative, problem-solving spirit
• Passion for the OKA brand

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
• Day off for your birthday
• Health Cash Plan
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Discounts on 60+ UK retailers via My OKA benefits platform
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more.

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too preciousor perfect to be enjoyed with family and friends. British-born, today we have 15stores across the UK – an established Interior Design and Trade business, a mail-orderserviceand athriving website.