Interim Tenancy Engagement Officer

Michael Page; Gayton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A housing services organization is seeking a Tenancy Engagement Officer responsible for managing tenant relationships and ensuring satisfaction within the Public Sector. The ideal candidate will have experience in property management and tenant engagement, showcasing strong communication skills and a proactive problem-solving approach. This temporary position offers an hourly rate of £20.0 to £22.0, with opportunities for meaningful contributions to tenant engagement initiatives in Stafford.

Qualifications

• Experience in tenant engagement or property management within the Public Sector.
• Strong knowledge of housing policies and tenancy agreements.
• Excellent communication and interpersonal skills.

Responsibilities

• Act as the primary point of contact for tenants, addressing queries and concerns efficiently.
• Support tenants in understanding their rights and responsibilities.
• Conduct property inspections to ensure compliance with tenancy agreements.
• Collaborate with internal teams to resolve tenancy-related issues.
• Maintain accurate records of tenant interactions and property conditions.

Skills

Tenant engagement

Property management

Communication skills

Interpersonal skills

Problem-solving

Job description

The Tenancy Engagement Officer will play a crucial role in supporting and managing tenant relationships within the Public Sector. This temporary position in Stafford requires a proactive individual with experience in property management and tenant engagement.

Client Details

The organisation is a small‑sized entity within the Housing Sector, focused on delivering exceptional property services to its community. It is committed to ensuring tenant satisfaction and maintaining high standards in housing management.

Description

• Act as the primary point of contact for tenants, addressing queries and concerns efficiently.
• Support tenants in understanding their rights and responsibilities.
• Conduct property inspections to ensure compliance with tenancy agreements.
• Collaborate with internal teams to resolve tenancy‑related issues.
• Maintain accurate records of tenant interactions and property conditions.
• Assist in the development and implementation of tenant engagement initiatives.
• Provide advice and guidance to tenants on housing policies and procedures.
• Contribute to the improvement of tenant satisfaction within the organisation.

Profile

A successful Tenancy Engagement Officer should have:

• Experience in tenant engagement or property management within the Public Sector.
• Strong knowledge of housing policies and tenancy agreements.
• Excellent communication and interpersonal skills.
• The ability to manage multiple tasks effectively and prioritise workload.
• Proficiency in maintaining accurate records and using relevant software.
• A proactive approach to problem‑solving and conflict resolution.

Job Offer

An hourly rate between GBP 20.0 and GBP 22.0.
A temporary role within the Public Sector, based in Stafford.
Opportunities to contribute to meaningful tenant engagement initiatives.