Interim Housing Repairs Lead — Elevate Home Condition

Vivid Resourcing Ltd; Guildford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Vivid Resourcing Ltd is supporting a Guildford-based local authority to appoint an interim Maintenance and Repairs Officer. The role delivers responsive and planned repairs, overseeing works from report to completion while maintaining resident communication and high service standards.

The post requires strong housing maintenance knowledge, contractor management, and effective file-keeping. It is an interim, on-site role with potential for ongoing placement based on performance and budget

Qualifications

• Experience in housing maintenance, repairs or property services.
• Practical knowledge of building construction and common defects.
• Experience inspecting properties and managing contractor works.
• Understanding of landlord repair responsibilities and health & safety requirements.
• Strong customer service skills for resident interactions.
• Ability to manage workload and meet deadlines.
• Competent IT skills, including housing repairs systems.
• Full driving licence and vehicle access for site visits.

Responsibilities

• Manage a caseload of responsive repairs and maintenance requests, prioritising work according to urgency and policy.
• Carry out property inspections to diagnose defects and agree the scope of works.
• Raise, monitor and close repair orders, ensuring work is completed within target timescales.
• Oversee the quality and cost of work carried out by contractors and in-house operatives.
• Carry out post-inspections of completed works and resolve defects or snagging issues.
• Handle resident enquiries and complaints, keeping tenants informed of progress.
• Manage voids and support turnaround of empty properties.
• Liaise with housing, asset management and compliance teams on health & safety, planned works and property condition.
• Keep accurate records on the housing management system and support performance reporting.
• Identify and elevate disrepair concerns, damp and mould cases and other risks to residents.
• Support budget monitoring and the authorisation of invoices and variations.

Skills

Housing maintenance

Customer service

IT systems

Driving licence

Education

Construction or surveying qualification

Social housing experience

Tools

Housing management system

Job description

Vivid Resourcing Ltd is supporting a Guildford-based local authority to appoint an interim Maintenance and Repairs Officer. The role delivers responsive and planned repairs, overseeing works from report to completion while maintaining resident communication and high service standards.

The post requires strong housing maintenance knowledge, contractor management, and effective file-keeping. It is an interim, on-site role with potential for ongoing placement based on performance and budget