Reactive Repairs Lead | Housing Maintenance

Fortus Recruitment Group; Guildford; On-site; GBP 40,000 - 65,000; Full time

Job summary

Fortus Recruitment Group seeks a Reactive Repairs Manager to oversee urgent and routine repairs in the Guildford Borough. You will lead a team of Supervisors and directly employed trades, coordinating with the Helpdesk and Resource Controller to ensure timely, compliant repairs.

You will maintain safety standards, manage performance, and provide excellent resident and client communication while driving service improvements and meeting contractual requirements.

Qualifications

• NVQ Level 2 in a relevant trade or construction discipline (essential).
• IOSH Managing Safely (essential).
• SSSTS Health and Safety (desirable).

Responsibilities

• Deliver emergency, urgent and routine responsive repairs within service-level timescales.
• Line-manage Supervisors and support recruitment, induction and coaching of staff.
• Coordinate with Resource Controller, Helpdesk and subcontractors to ensure resources meet demand.
• Maintain accurate job information in the management system and capture progress.
• Escalate significant hazards or disrepair and ensure safety compliance.

Skills

Team coaching

Interpersonal skills

Time management

Health and safety

MS Office

Job management systems

Performance tracking

Data analysis

Collaboration

Pressure management

Prioritisation

Education

NVQ Level 2 in construction

IOSH Managing Safely

SSSTS Health and Safety (Desirable)

Tools

RAMS

MS Office

Job description

Fortus Recruitment Group seeks a Reactive Repairs Manager to oversee urgent and routine repairs in the Guildford Borough. You will lead a team of Supervisors and directly employed trades, coordinating with the Helpdesk and Resource Controller to ensure timely, compliant repairs.

You will maintain safety standards, manage performance, and provide excellent resident and client communication while driving service improvements and meeting contractual requirements.