Intelligence & MI Business Partner

AXA UK plc; Royal Tunbridge Wells; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading insurance provider in Royal Tunbridge Wells is looking for an Intelligence & MI Analyst. The role involves overseeing intelligence governance and control, collaborating with teams to improve reporting tools, and ensuring compliance with regulations. Candidates should have strong skills in Power BI and Tableau, experience in data handling, and the ability to communicate insights effectively. The position offers a competitive salary and various employee benefits.

Benefits

Competitive annual salary of up to £45,000

Annual company & performance-based bonus

Contributory pension scheme (up to 12% employer contributions)

Life Assurance (up to 10 × annual salary)

Private medical cover

25 days annual leave plus Bank Holidays

Wellbeing services & resources

AXA employee discounts

Qualifications

• Proven BI capability with strong Power BI and Tableau skills.
• Strong data handling skills with structured datasets.
• Practical CRM expertise, particularly with Salesforce.
• Experience supporting Sales or Account Management through MI reporting.
• Excellent stakeholder communication skills.

Responsibilities

• Lead governance, accuracy, and integrity of intelligence.
• Act as the accountable steward for insights in Sales and Account Management.
• Design, build, and maintain MI platforms and dashboards.
• Collaborate with business teams on analytical solutions.
• Own regulated and compliance-related intelligence outputs.

Skills

Power BI

Tableau

Data handling

Salesforce

Data governance

Stakeholder communication

Self-service tools

Regulatory reporting

Problem-solving

Job description

Role Overview

We're looking for an Intelligence & MI Analyst with a strong governance and control mindset to help ensure that Distribution operates within a trusted, well‑managed, and compliant intelligence environment. You'll strengthen our Intelligence and MI foundations, providing oversight, structure, and stewardship for accurate reporting, confident decision‑making, and disciplined performance management. Your work will ensure that all insights used across Sales and Account Management are consistent, credible, and aligned with regulatory and enterprise standards.

Responsibilities

• Lead governance, accuracy, and integrity of all intelligence across Distribution, establishing frameworks, controls, and standards to ensure reliable, compliant decision‑making.
• Act as the accountable steward for insight in Sales and Account Management, ensuring alignment with enterprise policies, risk frameworks, and regulatory requirements.
• Design, build, and maintain MI platforms, dashboards, and datasets that provide clear, trustworthy insights into performance, activity, and client opportunities.
• Shape future intelligence architecture, ensuring automation, traceability, and auditability of data flows, models, and datasets aligned with a strong control environment.
• Collaborate with business teams to translate requirements into well‑governed analytical solutions, leading the development and implementation of MI tools supporting strategic goals.
• Promote a culture of controlled self‑service by delivering dashboards and tools that enable teams to access and use MI independently and responsibly.
• Own the production of regulated and compliance‑related intelligence outputs, ensuring accuracy, validation, auditability, and regulatory adherence.
• Serve as a subject‑matter expert on intelligence governance and best practices, providing guidance and ensuring high standards of intelligence literacy across Distribution.

Qualifications

• Proven BI capability with strong Power BI and Tableau skills, including designing intuitive and scalable dashboards.
• Strong data handling skills, confidently working with structured datasets, models, and ETL processes.
• Practical CRM expertise, particularly with Salesforce or similar systems, including reporting and data structures.
• Experience supporting Sales, Account Management, or Distribution through MI and performance reporting.
• Data governance mindset, ensuring data accuracy, consistency, and credible controls across all outputs.
• Excellent stakeholder communication skills, translating data into clear insights and influencing non‑technical audiences.
• Experience building self‑service tools and training users to access and interpret MI independently.
• Familiarity with regulatory and compliance reporting, maintaining audit‑ready documentation and controls.
• Problem‑solving approach, capable of transforming business questions into practical, scalable analytical solutions.
• As a precondition of employment, you must be eligible and authorised to work in the United Kingdom.
• All successful candidates will be subject to pre‑employment checks, including identity, qualifications, employment history, credit, criminal record, and directorships.

Benefits

• Competitive annual salary of up to £45,000.
• Annual company & performance‑based bonus.
• Contributory pension scheme (up to 12% employer contributions).
• Life Assurance (up to 10 × annual salary).
• Private medical cover.
• 25 days annual leave plus Bank Holidays.
• Opportunity to purchase up to 5 extra days leave or sell up to 5 days leave.
• Wellbeing services & resources.
• AXA employee discounts.

Equal Opportunities

We believe in hiring people who possess the appropriate skills and values that align with our vision. Our selection process is fair and equitable, ensuring that all candidates have an equal opportunity to join us. We are dedicated to promoting diversity and inclusion, and we actively encourage applications from individuals of all backgrounds. As an Equal Opportunities Employer, we take pride in treating our employees and potential hires with respect and without discrimination based on any Protected Characteristics.

AXA UK is recognised as a Disability Confident Leader. We actively encourage applications from people who face barriers in the workplace due to a disability or long‑term health condition. We participate in the Disability Confident 'Offer of Interview' scheme, which means a fair and proportionate number of candidates with long‑term health conditions or disabilities who meet the essential criteria of a job will be offered an interview.

We are committed to offering a fair and inclusive experience to all candidates. You are encouraged to report, in good faith, any concerns of behaviour or processes believed to be inappropriate, unethical, or illegal. If you wish to report any concerns, please send an email to speak‑[e-mail], which is the dedicated hotline managed by an independent investigation team. This email address is not for dealing with job or application related queries.