Insurance Claims Handler

Brook Street; Belfast; On-site; GBP 30,000 - 45,000; Full time

Job summary

Brook Street Recruitment recherche un Insurance Account Handler pour rejoindre une agence de courtage d'assurance bien établie. Le candidat idéal aura une expérience en gestion de comptes commerciaux, une qualification CII, et d'excellentes compétences en communication pour servir une base de clients diversifiée. Ce poste exige une attention particulière aux détails et un engagement envers un service client de qualité.

Qualifications

• Expérience en gestion de comptes dans le secteur corporate ou commercial - 3 ans +.
• Capacité à communiquer avec divers niveaux d'interlocuteurs.
• Expérience en matière d'assurance technique.

Responsibilities

• Placer tous types de risques commerciaux sur le marché.
• Fournir des conseils rapides et experts aux clients.
• Assurer la gestion des fichiers clients de manière efficace.

Skills

Communication

Interpersonal Skills

Customer Service

Risk Assessment

Education

CII qualified

Job description

Brook Street Recruitment is working with our insurance client in Belfast to recruit an Insurance Account Handler to join their team - Out client is a well established insurance broker who combine their expertise with innovative tailor-made solutions and place complex programmes for companies, large and small.

Responsibilities will include:

Place all types of commercial risks within the market.
Provide expert and prompt advice to clients regarding their insurance needs
Liaise as appropriate with insurer partners.
Maintain the highest quality of customer service levels by prompt, customer-focused, professional servicing of client accounts by efficient Mid-Term-Adjustments and customer queries.
File Management - ensure individual client cases are completed promptly, effectively, accurately and fully.
Ensure client confidentiality is maintained and protected at all costs.
Comply with all company policies and procedures.

Criteria

CII qualified (or working towards exams)
Previous account handling experience within the corporate or commercial sector - 3 years +
Experience dealing with technical insurance issues
Experience dealing with a diverse client base on risks of various sizes and complexity
Excellent communication and interpersonal skills, able to communicate with people at all levels using a variety of communication channels

Salary will depend on the background - salary can be discussed on application

Please send CV to Colleen Farquharson via the apply link

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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