Installation Engineer

Zipwater; Oxford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading water service provider is seeking an Installation Engineer to join their expanding Field Service team in Oxford. You will be responsible for installing a variety of drinking water products while delivering exceptional customer experiences. The ideal candidate should have strong technical skills and excellent customer service experience, with training provided as needed. Benefits include a competitive salary, 25 days holiday, company van, and various employee support programs.

Benefits

Competitive Salary

25 days holiday + bank holidays

Company Van, Uniform & PPE provided

Staff product Discount

Enhanced maternity, paternity, and Grandparent leave

Employee discount platform

Life Assurance

Employee Assistance program

Holiday Purchase Scheme

Access to My Learning Cloud for personal & professional development

Qualifications

• Great technical skills with power tools and plumbing are expected.
• No prior product knowledge required; training will be provided.

Responsibilities

• Deliver a world-class customer experience in every job.
• Support the growth of Zip products by exceeding quotation targets.
• Ensure timely installations while adhering to technical and safety requirements.

Skills

Technical skills with power tools

Problem solving

Customer service experience

Job description

Are you an Installation Engineer looking for a new role or interested in joining a new team?

Zip Water - The home of the world’s most advanced drinking water system, with unrivalled expertise in filtered boiling, chilled and sparkling water. With our Field Service team continuing to expand, this is an exciting opportunity for anyone with the right attitude to progress their career.

As the Installation Engineer, you will have great technical skills when it comes to the use of power tools and plumbing. No product knowledge is expected at this stage as our dedicated 6-week City & Guilds assured induction programme and continued on-job training will give you the skills and knowledge to allow you to achieve your goals.

Our Installation Engineers install all types of drinking water products, ranging from those found in retail environments to commercial and residential properties.

Responsibilities

• Deliver a world-class customer experience in every job, every day, positively contributing to the Area, Regional and National NPS scores.
• Support the exciting growth of Zip products and HydroCare services by exceeding your quotation targets as set by your manager.
• Deliver an industry leading first time fix rate through the installation of all Zip products, in a timely manner, whilst adhering to all technical, health & safety requirements.

Benefits

• Competitive Salary
• 25 days holiday + bank holidays
• Company Van, Uniform & PPE provided.
• Staff product Discount
• Enhanced maternity, paternity, and Grandparent leave
• Employee discount platform
• Life Assurance
• Employee Assistance program
• Holiday Purchase Scheme
• Access to My Learning Cloud for personal & professional development

We believe in nurturing talent and challenging people, so you'll get all the support and mentoring you need to succeed, right from day one.

You will be a natural problem solver, will great attention to detail. You will have excellent face-to-face customer service experience, and will enjoy being mobile, meeting people of all types and have a high level of job satisfaction.

Zip Water is part of Culligan International, world leader in water treatment.

Founded in 1936 and headquartered in Rosemont, Illinois, Culligan International is a world leader in delivering premium water services and solutions that improve the health and wellness of consumers. Culligan’s 35+ brands serve more than 50 million customers every year and share a mission of bringing better water to consumers anywhere they need it – in the home, at work or on the go.