Inside Sales Pro: Upsell & Quote Specialist (Office-Based)

Avenue Scotland; Kirkcaldy; Vor Ort; GBP 35.000 - 40.000; Vollzeit

Zusammenfassung

Avenue Scotland, based in Kirkcaldy, is seeking an Inside Sales Adviser to join the Sales and Customer Service team. You will report to the Inside Sales Manager, delivering a professional sales experience to prospects and customers while representing the company and its values at all times.

Key duties include handling bronze quote follow-ups under £2000, upselling and cross-selling to maximise margins, recording activities in the CRM, and processing orders efficiently.

Qualifikationen

• Minimum sales experience required.
• Strong telephone selling skills and active listening.
• Ability to upsell and cross-sell relevant items to increase margin.
• Familiarity with CRM systems and practices.
• Excellent communication and negotiation skills.

Aufgaben

• Complete bronze quote follow ups below £2000 revenue.
• Adapt quotations to maximise profitability through upsell/cross-sell.
• Be accountable for sales activity.
• Record quotes and customer discussions on the CRM for visibility to the team.
• Ensure timely follow-up of quotations to maximise sales opportunities.
• Process sales orders quickly and accurately according to procedures.
• Maintain accurate CRM data including machines and customer categories.

Kenntnisse

Sales experience

Phone selling

CRM systems

Negotiation

Upselling & cross-selling

Time management

Tools

CRM software

Jobbeschreibung

Avenue Scotland, based in Kirkcaldy, is seeking an Inside Sales Adviser to join the Sales and Customer Service team. You will report to the Inside Sales Manager, delivering a professional sales experience to prospects and customers while representing the company and its values at all times.

Key duties include handling bronze quote follow-ups under £2000, upselling and cross-selling to maximise margins, recording activities in the CRM, and processing orders efficiently.