Sales Administrator: Customer-Driven Admin & Order Support

Michael Page; Scotland; On-site; GBP 27,000 - 30,000; Full time

Job summary

Michael Page in Scotland is seeking a Sales Administrator based in Fife to handle day-to-day administrative tasks that keep the sales team running smoothly. The role focuses on processing orders, managing enquiries, and maintaining accurate customer communications.

This permanent position offers a competitive salary (£27,000-£30,000) depending on experience, with opportunities to support the sales team and contribute to accurate data entry, reporting and customer service excellence.

Qualifications

• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office, especially Excel and Word.
• Experience in administrative or customer service roles.
• Excellent communication and interpersonal abilities.
• A proactive approach to problem-solving and multitasking.

Responsibilities

• Process sales orders and ensure accurate data entry.
• Respond promptly to customer enquiries via phone and email.
• Support the sales team with administrative tasks and documentation.
• Maintain and update customer records and databases.
• Coordinate with other departments to ensure smooth order fulfilment.
• Prepare sales reports and assist with tracking sales performance.
• Handle general office duties to support the team's efficiency.
• Provide excellent customer service to maintain strong client relationships.

Skills

Organisational skills

Attention to detail

Customer service experience

Communication skills

Proactive problem-solving

Multitasking

Tools

Microsoft Excel

Microsoft Word

Job description

Michael Page in Scotland is seeking a Sales Administrator based in Fife to handle day-to-day administrative tasks that keep the sales team running smoothly. The role focuses on processing orders, managing enquiries, and maintaining accurate customer communications.

This permanent position offers a competitive salary (£27,000-£30,000) depending on experience, with opportunities to support the sales team and contribute to accurate data entry, reporting and customer service excellence.