Internal Sales Executive

Avenue Recruitment; Kirkcaldy; On-site; GBP 33,000 - 35,000; Full time

Job summary

Avenue Recruitment in Kirkcaldy, Scotland, is seeking an Internal Sales Executive to join the Sales and Customer Service team. The role involves handling quotations, orders, and CRM updates while driving revenue through upselling and cross-selling.

You will be responsible for quotes below £2,000, maintaining accurate records, and contributing to meeting sales targets in a fully office-based environment Monday to Friday. A strong sales mindset and CRM familiarity are essential.

Qualifications

• Proven sales experience – telephone or field based.
• Track record of over-achieving targets.
• Strong phone selling skills and active listening.
• Ability to upsell and cross sell to increase margin.

Responsibilities

• Being responsible for completing bronze quote follow ups, below £2000 in revenue.
• Adapt customer quotations to maximise profitability via up-selling and cross-selling.
• Being accountable for sales activity.
• Ensure all quotes and feedback from customer discussions are recorded on the CRM system for team visibility.
• Follow up quotations in a timely manner to maximise sales opportunity.
• Process sales orders quickly and accurately in line with procedures.
• Keep CRM data up to date with machines and customer categories.

Skills

Sales experience

Phone selling

CRM familiarity

Upselling

Negotiation

Time management

Multitasking

Interpersonal skills

Tools

CRM systems

Job description

Internal Sales Executive (BBBH13583) Kirkcaldy, Scotland

Salary: GBP33000 - GBP35000 per annum + + bonus and benefits

Our established Kirkcaldy based client, require an Inside Sales Adviser to join their Sales and Customer Service team.

Reporting into the Inside Sales Manager, your role will be to show a high level of selling competency and organisational skills working within a team environment providing a professional sales experience to prospects and customers. You will ensure the best possible representation of the company, its services, and values at all times.

Your key duties will include:

• Being responsible for completing bronze quote follow ups, below £2000 in revenue.
• Adapt customer quotations if required, ensuring profitability is maximised by up-selling and cross-selling, with a keen focus on product mix.
• Being accountable for sales activity.
• Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to F2F and internal sales team members.
• Ensure all quotations are followed up in a timely manner to maximise sales opportunity.
• Processing sales orders quickly and accurately, working in line with company procedures.
• Keeping the data on the CRM accurate, updating number of machines and customer categories.

To be suitable for this busy and challenging role you will have the following key skills and experience:

• Dynamic, motivated and hungry for sales success
• Proven sales experience – either telephone based or field based
• Track record of over-achieving targets
• Strong phone selling skills and active listening
• Ability to upsell and cross sell relevant items to increase margin
• Familiarity with CRM systems and practices
• Building effective working relationships with internal and external customers
• Ability to multi-task, prioritize, and manage time effectively
• Ability to influence
• Strong attention to detail
• Skilled in negotiation

In return you will receive basic salary of up to £35,000paplus bonuses (OTE £40k)+ excellent benefits package. This hours for the role are Monday to Friday and fully office based.