Inside Sales Representative

Vanguard Logistics Services; Manchester; On-site; GBP 28,000 - 42,000; Full time

Job summary

A logistics company in Manchester is seeking a proactive Inside Sales Representative to enhance their LCL business. The role involves responding to customer inquiries, promoting services, preparing competitive quotes, and collaborating with teams for effective shipment execution. Ideal candidates will have a background in freight forwarding, excellent communication skills, and proficiency in MS Office tools. This opportunity offers a dynamic environment focused on achieving sales targets and delivering exceptional customer experiences.

Qualifications

• Previous experience in inside sales in freight forwarding or logistics.
• Strong understanding of LCL services and ocean freight processes.
• Proficient with data and MS Office tools.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency with data and MS Office tools.

Responsibilities

• Respond to inbound inquiries and engage potential customers.
• Promote LCL services to new and existing clients.
• Prepare and deliver accurate quotes with timely follow-up.
• Collaborate with operations and customer service teams.
• Achieve and exceed monthly and quarterly sales targets.
• Achieve and exceed monthly and quarterly sales targets.
• Stay informed about market trends, competitor activities, and customer needs.

Skills

Communication skills

Negotiation skills

Customer relationship management

Data proficiency

Multitasking

Negotiation

MS Office

Tools

MS Office

Job description

WHAT YOU'LL BE DOING

We are seeking a proactive and customer-focused Inside Sales Representative to join our dynamic sales team. In this role, you will be responsible for driving growth in our LCL business by managing inbound inquiries, developing new business opportunities, and nurturing existing customer relationships.

ESSENTIAL RESPONSIBILITIES INCLUDE:

• Respond to inbound inquiries and proactively engage potential customers via phone, email, and digital channels.
• Promote Vanguard’s LCL services and solutions to new and existing clients.
• Prepare and deliver accurate quotes, ensuring competitive pricing and timely follow-up.
• Maintain and update sales records for all customer interactions and opportunities.
• Collaborate with operations and customer service teams to ensure smooth shipment execution.
• Achieve and exceed monthly and quarterly sales targets.
• Stay informed about market trends, competitor activities, and customer needs.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Previous experience in inside sales in freight forwarding, logistics, or shipping.
• Strong understanding of LCL services and ocean freight processes.
• Excellent communication and negotiation skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency with data and MS Office tools.

Goal oriented with a passion for delivering exceptional customer experiences