Inside Sales Executive

American President Lines; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Annual leave

Pension

Life assurance

Employee discounts

Job summary

CEVA Logistics UK&I is seeking an Inside Sales Executive to grow both gross and net revenue across established customer portfolios. The role is based at either Ashby de la Zouch or Hounslow, offering a great entry point into a sales and account management career, working with Field Sales and internal stakeholders.

As part of the Air & Ocean Sales team you will be proactive, commercially minded and capable of engaging customers through outbound contact, research and insight-led conversations,

Qualifications

• Experience in sales support or internal sales role.
• Excellent communication skills able to build strong relationships.
• Confident in engaging customers via phone, email and virtual channels.
• Ability to work independently in a fast-paced environment.
• Excellent team player with remote teams.
• IT literate, MS Office proficiency.
• Experience in freight forwarding or logistics is desirable.

Responsibilities

• Generate customer interest and identify new business opportunities.
• Conduct customer, market and database research in targeted sectors.
• Prepare quotes, proposals, presentations and responses to customer requests.
• Support Field Sales by qualifying prospects and assisting with customer visits.
• Build strong stakeholder relationships to drive retention and growth.
• Develop understanding of products, services and value propositions.
• Support RFQs, MBRs, QBRs and sales reporting activities.
• Act as contact for escalated customer needs and resolve issues cross-functionally.
• Ensure processes and SOPs followed in line with legal/regulatory requirements.
• Support wider Air & Ocean Sales team with additional projects.

Skills

Sales support

Outbound calling

Customer relationships

MS Office

Tools

CRM (unspecified)

Job description

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CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?

YOUR ROLE

Our Air & Ocean Business Development team have an exciting opportunity for an Inside Sales Executive to help grow both gross and net revenue across established customer portfolios.

This role will be based at either our Ashby de la Zouch or Hounslow office and is a great entry point into a sales and account management career, working closely with Field Sales and internal stakeholders to identify opportunities, qualify leads and develop customer relationships.

WHAT ARE YOU GOING TO DO?

As an Inside Sales Executive within the Air & Ocean Sales team, you will be proactive, commercially curious and comfortable engaging customers through outbound contact, research and insight-led conversations. While you will support escalated customer issues when needed, your primary focus will be on sales growth and account development, with key responsibilities being:

• Generate customer interest and identify new business opportunities.
• Conduct customer, market and database research in targeted sectors.
• Prepare quotes, proposals, presentations and responses to customer requests.
• Support Field Sales by qualifying prospects and assisting with customer visits.
• Build strong stakeholder relationships to drive retention and growth.
• Develop a strong understanding of our products, services and value propositions.
• Support RFQs, MBRs, QBRs and sales reporting activities.
• Act as a point of contact for escalating customer needs, working cross‑functionally to resolve issues.
• Ensure processes and SOPs are followed in line with legal and regulatory requirements.
• Support the wider Air & Ocean Sales team with additional projects.

WHAT ARE WE LOOKING FOR?

To be successful in your application you will have a strong customer focus, commercially minded and eager to build a long-term sales career within a growing third-party logistics provider. You will be able to demonstrate:

• Experience in sales support or internal sales role.
• Excellent communication skills able to build strong relationships.
• Confident in engaging customers via phone, email and virtual channels.
• Ability to work independently in a fast-paced environment.
• Excellent team player able to work with remote teams.
• IT Literate, able to use MS package.
• Experience of working within a freight forwarding or logistics business would be desirable.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND1