Inpatient Ward Admin: Patient Records & Support

Midlands Partnership NHS Foundation Trust; Burslem; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working

Generous annual leave

Free car parking

Job summary

Midlands Partnership NHS Foundation Trust is recruiting for a Ward Clerk to support inpatient wards across Haywood and Cheadle Hospitals. The role involves daily patient administration, reception duties, and collaboration with a multi-disciplinary team.

Strong Word/Outlook skills, accuracy, and good communication are essential. With a supportive team and clear opportunities for professional development, this post offers a stable NHS environment and a chance to contribute to high-quality patient

Qualifications

• A good standard of numeracy and literacy.
• Experience of using Microsoft Word, Excel and Access.

Responsibilities

• Utilise the patient administration system on a daily basis keeping accurate records.
• Carry out administrative tasks such as photocopying, scanning, uploading documents, typing and archiving.
• Use a variety of electronic systems (MS Office, RiO, MICAD, E-Proc).
• Manage and deal with calls from service users, families, carers, and other professionals.
• Support the team in carrying out admin work requests.
• Confidently handling queries of a challenging/sensitive nature.
• Concise and accurate message taking.
• Reception duties including meeting and greeting service users, carers, relatives and visitors, as requested by the ward manager.
• Prioritise own workload and meet deadlines in order to meet the requirements of the post

Skills

Administrative skills

Customer service

Teamwork

Communication

Attention to detail

Tools

MS Word

Outlook

RiO

MICAD

E-Proc

Job description

Midlands Partnership NHS Foundation Trust is recruiting for a Ward Clerk to support inpatient wards across Haywood and Cheadle Hospitals. The role involves daily patient administration, reception duties, and collaboration with a multi-disciplinary team.

Strong Word/Outlook skills, accuracy, and good communication are essential. With a supportive team and clear opportunities for professional development, this post offers a stable NHS environment and a chance to contribute to high-quality patient