Ward Clerk: Front Desk & Records Administrator

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 21,000 - 23,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is inviting applications for a Ward Clerk to join our administrative team. You will act as the first point of contact for routine enquiries, manage reception duties during working hours and liaise with staff, patients and external organisations.

You will use Trust EPR systems, maintain filing systems, and provide broad administrative support to departments.

Qualifications

• Duties include handling routine enquiries and acting as first point of contact for patients and staff, liaising with others as appropriate.
• Maintain manual and electronic filing systems and databases in line with Trust policies.
• Use Trust EPR systems and ensure accurate input of patient data according to guidelines.

Responsibilities

• Act as the first point of contact for dealing with routine enquiries and take action as necessary liaising with others as appropriate.
• Provide reception cover during working hours and maintain a comprehensive administrative service.
• Maintain filing systems, photocopying, and general administrative support to departments.

Job description

University Hospitals Coventry and Warwickshire NHS Trust in Coventry is inviting applications for a Ward Clerk to join our administrative team. You will act as the first point of contact for routine enquiries, manage reception duties during working hours and liaise with staff, patients and external organisations.

You will use Trust EPR systems, maintain filing systems, and provide broad administrative support to departments.