Infrastructure Engineer

Pearson Whiffin Recruitment Ltd; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an experienced Infrastructure Engineer in the UK, responsible for providing 3rd line support and acting as a technical evangelist for Azure-related projects. The ideal candidate will manage incidents, monitor infrastructure health, and support project initiatives. Proficiency in Azure IaaS/PaaS, DevOps, and traditional infrastructure within an ITIL environment is essential, along with excellent documentation skills. This role presents an opportunity to enhance infrastructure practices across the organization.

Qualifications

• Experienced 3rd line Infrastructure Technical Specialist.
• Familiar with traditional Infrastructure support in an ITIL environment.
• Understanding of IT and Cyber Security measures.

Responsibilities

• Manage incident and request fulfilment tickets within SLA.
• Monitor and respond to infrastructure health signs.
• Support infrastructure projects and new initiatives.

Skills

Azure IaaS

Azure PaaS

DevOps

Infrastructure as Code

3rd line support

Technical Documentation

Tools

Microsoft Windows

VMware

SAN Technologies

Job description

Infrastructure Engineer

We are looking for an Infrastructure Engineer with a strong Azure covering IaaS, PaaS, DevOps and IaC who is happy to do BAU 3rd line support as well as being a technical evangelist for projects.

Key responsibilities will include:

• Manage incident and request fulfilment tickets within SLA s from a 3rd line perspective.
• Monitoring key health signs of infrastructure and responding to actual or predicted issues
• Support projects and new initiatives
• Participating in investigations & remediation of any reported Security vulnerabilities or Security breaches
• Implementation of infrastructure design and build best practices.
• Technical Documentation
• Building excellent working relationships with key stakeholders across the department and wider business, and to communicate effectively with audiences of all technical ability & understanding

Required Skills and Experience:

• Experienced 3rd line Infrastructure Technical Specialist (not Service desk
• Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code
• Microsoft Windows technologies (Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy
• Virtualisation (VMWARE and Vsphere)
• IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS)
• Experience of working as part of projects teams in helping deliver infrastructure and software development projects, and their transition into support of delivering CSI initiatives
• SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning